Scratched screen - will the garage fix it?

I've just bought one-year old, 4600-mile, Mercedes-Benz E-Class from Mercedes-Benz Used Retail. I drive it home and put in garage, and three days later when I went to drive it, I noticed three fairly deep...

Is six years long enough for a fuel pump?

I've owned my (diesel) Ford Focus from new six years ago. I've always serviced it at the main dealer, but after problems starting the car, they tell me that it needs a new fuel pump costing about £1500....

Should I get my part back?

The power steering packed in on my Mazda6. The cost was £1553 for the replacement. Mazda Horsham refuses to return the faulty one,.. Is this theft?

My new car developed expensive faults - and the dealer refused to help

I bought a car for £5500, which was the top end of the prices for the year model and mileage. The dealer told me they would provide a three month warranty, but when faults began to appear within this period...

Turbo failure: worth fixing or get a different car

I bought a Grand Megane scenic 54 plate last tuesday and when I took it to work the day after the turbo charger failed causing a huge cloud of black smoke smoke and significant lost of power. I could...

Car repaired by main dealer 18 months ago - and now the same fault has reappeared

During a service in July 2008, the main dealer noticed oil in the expansion tank and the oil cooler had to be replaced and engine flushed (£800 of which I contributed 33%) They did'nt do the job correctly...

My HID headlights don't seem to self-level

I'd appreciate your advice - I bought a new Mercedes-Benz C220CDI Sport Estate just over a year ago. The 'Intelligent Lighting' has never seemed to be properly aligned, being too high, and from the start...

Citroen C3 electrical faults

I have a 2005 Citroen C3 HDI 1.4. The power steering fails intermittently, as do the rev counter and the heater display. Also, the fan stops working and the battery light comes on. This problem has been...

My new car' has had bodywork repairs that weren't declared

What are my rights, and should I be chasing? What are my realistic expectations? Bought brand new car from main dealer - recently had minor bump - bodyshop experts tell me my new car has had lots of work...

Broken dipstick

My 2002 Peugeot 106 1124cc petrol owned from new, and always main dealer serviced. On recent return from annual service the plastic end of the dipstick was found to have broken off - and the broken section...