What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

My new car' has had bodywork repairs that weren't declared

What are my rights, and should I be chasing? What are my realistic expectations?

Bought brand new car from main dealer - recently had minor bump - bodyshop experts tell me my new car has had lots of work previously. We've established that it left factory in perfect condition.

When confronted, the dealer stated that, yes, they had paintwork 'touched up' due to damage - and they just failed to tell me. The car was bought and sold as new - and the dealer withheld info and miss-sold me car. HELP!

Asked on 1 December 2012 by sh22

Answered by Honest John
Depends when you bought it. If within the past year you can probably invoke Clegg v Olle Anderson 2003.
Dear Honest John,

Please help me choose my next car. I would like it to have:
    Select a few terms below
Similar questions
I recently bought a Saab 9-5 SE (1999, 120,000 miles, £1500) from a dealer (three months warranty). On starting it the next day, huge amounts of smoke billowed out the exhaust and has done ever since....
My 2002 Peugeot 106 1124cc petrol owned from new, and always main dealer serviced. On recent return from annual service the plastic end of the dipstick was found to have broken off - and the broken section...
I bought a Mondeo in January and when a week later found the DMF was worn. I informed the Garage who took it back and stated it was a Tiebar not the DMF and replaced it. When I drove away it was still...
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer