Vauxhall Lifetime Warranty - why doesn't it cover broken springs?

I have a Zafira Tourer with Vauxhall's Lifetime Warranty. The car is less than four years old, with 39k miles on the clock. However, when a broken spring was found at the MOT, I had to pay for the repair....

Water pump failure on a used car - what are my rights?

I recently bought a 2007 MINI Cooper from a dealer with a three month warranty. Within a few weeks of ownership, the car suffered a water leak and I’ve been quoted £270 to fix. The dealer isn’t interested...

Does warranty work carry a 2 year guarantee?

I bought a second hand (2011) Volkswagen Golf 1.4 petrol DSG last year. It was trouble free until a few months ago when it was recalled to change the gearbox oil. It now occasionally shudders when I am...

Buying a used Kia Cee'd

I went to view a used Kia Ceed recently, which was advertised with "full service history". The car is being advertised by an independent dealer and it has a service history, but with a non-Kia garage,...

Kia warranty - can I still have my car serviced at an independent garage?

I am getting mixed messages from dealers. My local KIA agent says I must have KIA dealer service stamps or I will invalidate my warranty. Other dealers say any VAT registered garage stamp should be accepted...

Fiat Panda problems

A year ago I was delighted to buy a 2010 Fiat Panda automatic. I bought it from an independent garage, but three months ago (when the car was four years and two months old and had completed about 11,000...

Head gasket gone - should the dealer pay for repairs?

I bought a used Ford Fusion from a dealer 12 months ago. Last week the head gasket went and the car now needs a new engine. The car was bought with 11,000 miles, but I am a high mileage user and had the...

Will a non-BMW service invalidate my warranty?

My BMW X1 is almost a year old, but is not due to have a service until May 2015. If I get my local garage to change oil and filter (BMW parts), will the warranty still be valid?

Blistering on Skoda alloy wheels – what should I do?

I own a 2013 Skoda Octavia Scout and a few weeks ago I noticed blisters on two of the alloy wheels. I returned the car to the dealer, but they said the damage was caused by stone chips and they would not...

Rusty wing on Golf – should this be covered under 10 year corrosion warranty?

I own a 2006 Volkswagen Golf with a 10 year corrosion warranty. However, I have noticed rust under the wheel arch and Volkswagen is saying it is not covered by the warranty. Apparently the rust is caused...