Ask Honest John

Most recently answered consumer advice questions
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but the dealer just said it was the turbo. Since then...
We bought a motorhome from a dealer - it’s five years old. It had a damp check when we bought it - but now after 10 months it has damp. Can we reject the vehicle?
I am having problems getting a towbar fitted to my Nissan Qashqai. They never told me that the car was fitted with an Adblue tank and because of that I cannot fit a tow bar. I would have never have bought...
I have a 2016 Peugeot 2008 1.2 petrol and it has had problems with the engine spluttering on climbing a hill. The first time the dealer changed the leads and the second time they re-programmed the CPU....
I bought a second hand car from a local dealer in January. In July I switched the aricon for the first time and found that it is not working. I got it checked out at my garage and was told that the condenser...
Our 2004 Jeep Grand Cherokee is tired and we fancy a Mercedes-Benz ML-Class 3.0. We're wary of diesels because we only do trips of about 10 miles. Should we be wary? If so, what's a good petrol alternative?
I saw a car for sale on a website called ClassicCarsHQ and emailed the seller, but got no reply. Upon further investigation all the sellers have the same email address and map location. The email page...
Driving down a country lane I hit a deep pothole that was covered by a puddle. I was probably going around 25-30mph. My front wheel on the passenger's side is now rattling/squeaking. It’s not constant,...
Last year someone bumped into the back of my car. Initially, he wanted to process a claim, so I informed my insurer, but he then decided not to claim. He paid me for the damage and no claim to any insurance...
I'm thinking of replacing my current motor with a Ford Focus Ecoboost. Last week I was in my local Ford dealers when I overheard a heated conversation between the service manager and a customer who’s 2014...