Most recently answered consumer advice questions
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but the dealer just said it was the turbo. Since then...
We bought a motorhome from a dealer - it’s five years old. It had a damp check when we bought it - but now after 10 months it has damp. Can we reject the vehicle?
I am having problems getting a towbar fitted to my Nissan Qashqai. They never told me that the car was fitted with an Adblue tank and because of that I cannot fit a tow bar. I would have never have bought...
I have a 2016 Peugeot 2008 1.2 petrol and it has had problems with the engine spluttering on climbing a hill. The first time the dealer changed the leads and the second time they re-programmed the CPU....
I bought a second hand car from a local dealer in January. In July I switched the aricon for the first time and found that it is not working. I got it checked out at my garage and was told that the condenser...
Our 2004 Jeep Grand Cherokee is tired and we fancy a Mercedes-Benz ML-Class 3.0. We're wary of diesels because we only do trips of about 10 miles. Should we be wary? If so, what's a good petrol alternative?
I saw a car for sale on a website called ClassicCarsHQ and emailed the seller, but got no reply. Upon further investigation all the sellers have the same email address and map location. The email page...
Last year someone bumped into the back of my car. Initially, he wanted to process a claim, so I informed my insurer, but he then decided not to claim. He paid me for the damage and no claim to any insurance...
Driving down a country lane I hit a deep pothole that was covered by a puddle. I was probably going around 25-30mph. My front wheel on the passenger's side is now rattling/squeaking. It’s not constant,...
I'm thinking of replacing my current motor with a Ford Focus Ecoboost. Last week I was in my local Ford dealers when I overheard a heated conversation between the service manager and a customer who’s 2014...

