The solicitors dealing with my accident claim will not pay the VAT - is this right?

I was the victim of a rear end shunt in March. So far the claims handling firm of solicitors have only produced an agreement for me to sign appointing them. I can never speak to my designated claims handler...

I had an accident in a work vehicle - do I need to notify the insurer of my own vehicle?

A few weeks ago I had a accident in a lorry I drive for work. I drove into a ditch, and no other vehicles were involved. My company claimed off their insurance to get the lorry repaired, which was roughly...

Does turning off safety systems invalidate insurance in the event of an accident?

My wife has a Citroen C4 Grand Picasso which has various safety systems fitted as standard. My wife turns off the Lane Departure Warning System as she feels its not required. Does turning off any of these...

Our insurance pay out for a write off only covers the outstanding finance - is this correct?

My stepson bought a car on finance two years ago on a four year contract. He's had an accident and it's a probable write off, but the insurance company will pay out what the car is worth. They will only...

A named driver was banned without my knowledge - will I still be compensated for my written off car?

A named driver got banned without me knowing and I wrote my car off afterwards. Will I still get compensation for my car from my insurer?

A driver hit my car on a narrow road - so why did my insurer settle 50/50 against my insistence that he was at fault?

I was involved in a car accident back in April 2017. It happened on a small stretch of single track road with some passing places, 30mph, three tonne weight limits. I had stopped safely and quickly, the...

I was injured in a recent accident - how do I find a specialist to help me pursue my claim?

How can I find a reputable approved specialist to help me claim against someone who damaged my car and caused a personal injury? My insurance company have been very passive even though the other driver's...

A car hit my car, with a towbar fitted, and broke my fuel tank - why won't my insurer cover the cost of repairs?

I was sitting in my Toyota RAV4, with a towbar fitted, at a set of traffic lights when I was rear ended. I thought there was no real damage, but when I went to fill up with petrol the next day, it was...

Does accident damage have to be repaired through an insurance claim to maintain a car's warranty?

My husband had an accident that dented the bumper of the car in front. The driver of the car has said that the repair has got to go through the insurance to maintain the warranty on the car. Is this statement...

A car undertook me in fog and damaged my car - is 50/50 liability a fair outcome?

I had an accident on 10 October 2016. It was a foggy and wet morning, around 6:20am, and vision was around 100 - 150 metres. So I was using my front and back fog lights. A driver was tailgating me and...