Penalised for reporting an incident to my insurer despite not making a claim.

My Insurer, LV has recorded an incident which I reported to them as a claim even though neither they or I have been contacted by the 3rd Party. The incident occurred in January 2012 and LV confirm they...

Can I insist the insurer replaces certain parts?

My car (2012 Mercedes-Benz E250 CDI - 4000 miles on clock) was swamped whilst travelling on a flooded road. My car insurers have agreed to pay for a new engine. The Mercedes authorised repair garage wants...

Misrepresentation of a car on website

I recently bought a 2009 BMW 3 Series Touring from The Car Shop in Northampton. I saw the car advertised on Auto Trader's website and then checked the car out on their own site. In the ad they state that...

My premium has gone up after failing to disclose an offence.

Failed to tell the insurance company about a TS10 'Failing to stop at traffic lights.' Now I have had an accident and they are trying to void my insurance. I was not trying to avoid paying a higher premium...

Repair failed after six months

I had a tinkling noise coming from the engine when under load. The main agent diagnosed the alternator belt tensioner and replaced it, along with the belt, for £230, which cured it. Now, just over 6 months...

Legal question about storing motorhomes

If I pay a storage company to park my motorhome on their land and the company goes bust, can the vehicle be sold by the administrators as an asset of the company or can I just reclaim my vehicle and lose...

New radiator failure - is the garage at fault?

I own an X Reg Subaru Impreza Sti version 6 JDM. This summer there was a minor but irreparable leak in the radiator. There was steam but there was no apparent overheating or smoke. I had the car towed...

Who is at fault in this car park crash?

Who is at fault if a car reverses from a parking bay into another car passing it.

Who is responsible in this crash?

I have a liability question. After making sure the road was clear in both directions, I pulled out of a farm shop entrance making a right turn heading east on to a B road. While I was turning, 50 meters...

Dodgy Dodge dealer

I am having a nightmare with Chrysler Dodge. My car is sitting on my drive with a defective alternator that is within warranty, but the customer service at Dodge, Kidlington is so awful I cannot deal...