Should our car have all-weather tyres?

We purchased a new shape Honda CR-V EX back in November 2012. We've since noticed after a couple of instances that the car has lost traction (once when we had the snow a couple of a weeks ago which resulted...

I want my car repaired after a no-fault accident

Royal Mail have admitted liability for driving their lorry into me while I was parked on Wednesday just gone. I called them yesterday morning and told them that my insurers had arranged repair and that...

A replacement part has damaged my engine

GSF car spares supplied me with a replacement expansion tank for my car, and also a screw cap to go with it and some anti-freeze. This was done by me checking the stock online and going to my local branch...

Dealer mistake is going to cost me - what can I do?

I recently bought a 2012 Volvo XC60 from the local franchised dealer. It was their demo vehicle with 6500 miles. I explained I ideally wanted to buy new, but they had this on offer. They explained in writing...

Fighting a parking notice

Today in Falmouth I parked in what turned out to be a private car park (owned by Falmouth Harbour Commissioners) and paid the fee of £1 per hour. I overstayed the time by 10 minutes and received a parking...

My used MINI is problematic, can I get a refund?

I bought it in December (21st)) Ive since driven 1070 miles. ( (Most of that was just driving it home - dealer is 300 miles away) The power steering fails intermittently - I told the dealer and he sent...

Volvo is missing its spare wheel

I ordered an XC90 in June. On the order it stated that a temporary spare wheel would be supplied FOC. When I collected the car in October the invoice stated the same. However, on hand over, the car was...

Do I have to pay for this?

My Vauxhall Omega went in for full service (80,000 miles) plus timing belt change, ignition plugs and brake fluid change. I requested that if additional work was required I would be phoned. A rear spring...

Insurance mix up could cost me

I was recently involved in an accident and rang in to notify my insurance company. When they asked me for any convictions I notified them of one from 2009. It then became apparent that, according to them,...

Why does my warranty not cover water pump failure?

Is it reasonable for a warranty company to refuse to fund the costs of replacing a water pump, and repairing subsequent damage, on a regularly serviced vehicle by stating that "The water pump would have...