What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
My used MINI is problematic, can I get a refund?
I bought it in December (21st)) Ive since driven 1070 miles. ( (Most of that was just driving it home - dealer is 300 miles away) The power steering fails intermittently - I told the dealer and he sent me a 6 month Autoguard warranty. (with £750 cap) but on Monday night the clutch went. I had to be towed to a garage. They have said it needs a new clutch, hydraulic slave cylinder and possible flywheel.
They've quoted £650 not inc flywheel (or power steering) I emailed the dealing and he says he has no legal responsibilty to either contribute towards costs or refund the vehicle entirely. He says its wear and tear. Do I have a leg to stand on?
They've quoted £650 not inc flywheel (or power steering) I emailed the dealing and he says he has no legal responsibilty to either contribute towards costs or refund the vehicle entirely. He says its wear and tear. Do I have a leg to stand on?
Asked on 30 January 2013 by FF Soph
Answered by
Honest John
Law here: www.honestjohn.co.uk/faq/consumer-rights/ Since the amount involved is under £5,000 you can get on the small claims track via www.moneyclaim.gov.uk and stand a much better chance if it goes to court than you would if the amount was over £5,000.
Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.
Honest Used Car Prices
From which small car to buy at which price point to the best UK-built cars, our Top 10s have the lot. Click now for your shortlist.
Unsure of what to buy? Our Top 10s are here to help you....
Dear Honest John,
Please help me choose my next car. I would like it to have:
Please help me choose my next car. I would like it to have:
Similar questions
When purchasing a brand new Audi A3 from the showroom, I sent an e-mail to the salesman asking him if the spec on the display model was as described on the Audi Website. When I came to update the Sat Nav...
I took delivery of a new Hyundai i40 Tourer Premium SE on 5th April 2014. All seemed OK except the gear change pretty rough. This did not improve with use. On 24th June I did my first long journey, a round...
I have a brand new Mazda CX-5 2.2d Sport Nav, due to be delivered in the next couple of days so a couple of questions please?
a) Regarding insurance and the Mazda 3 year warranty, should we buy the specific...
![2018 Kia Venga 1.6 3 5dr Auto [6]](http://images.honestjohn.co.uk/imagecache/url/crop/90x60/https/cdn.uk.prod.group-mobility-trader.com/images/cas/cede60e13e6b22c6d981bb32162d2d65/f6e9747877974ab80c7eb3479fa9632b.jpg)
.jpg)
