Feedback on a deal and a question about insurance excess

After many years reading your column and "asking HJ" once and receiving a handwritten reply (back in the day, thanks), may I now contribute and agree with you about premium car discounts? A year ago...

Rejecting a new car for pulling to the left?

In March 2013 I purchased a new BMW 5 Series from a local BMW dealer. The car was delivered to the correct specification and all was well until I had travelled about 1200 miles (mostly on motorways) when...

Lots of serious problems with a recently purchased £4800 car

I recently bought a BMW 330 for £4800. On way home the engine management light came on. The dealer was informed and he more or less said its how you drove it away!? On inspection the next day we found...

MOT history has an erroneous entry?

I have just bought a car with a MOT valid until 10/11/13. It was carried out at a Halfords Autocentre.It showed a mileage 88,348 It had some advisories and I have a reciept from the same Halfords Autocentre...

Running a red light resulting in NIP - not my fault?

At a rural crossroads with operating traffic lights there are workmen with manual stop/go boards. I have a red light but the workman is holding a green Go sign. Reluctant to proceed the manual operator...

Can I get a new Ranger to replace mine with faulty paint?

I have a 2 month old Ford Ranger. Paint work is faulty over half of the truck. Ford has said there is a few which have this problem and we have a e-mail to verify this. Told to fetch it back for a paint...

Micra suffering repeated ABS problem - am I being ripped off?

Last year my Nissan Micra had a problem with ABS and corroded wiring. Estimate £2000. After much to-ing and fro-ing Nissan agreed to authorise a fix on goodwill. Eight months later the car developed the...

I've received a PCN and don't think it legal.

I received a PCN at what I thought was a car park, but turns out to be a piece of private land adjacent to it separated by a few bits of broken fence. I bought a ticket from the pay and display machine...

Oil filter failure causing a smell - can I demand a fix?

I took my 2012 Range Rover Vogue into the local dealership for its first oil change/service. A week later, the car was losing a significant amount of oil and was taken back to the dealer. I was told...

When should my warranty start?

I have put a £100 depost on a Volvo S40 2.0D S 4dr with Arnold Clark Motorstore, Oldbury branch. I was impressed by Volvo's safety features and the combined mpg of 48.8 for this 2.0ltr car. I am also...