Transmission fault 2 months out of warranty - what is a reasonable offer?

My main dealer serviced Qashqai+2 2L diesel automatic has a rear transmission fault requiring replacement. It was noticed two-months after the three-year warranty expired (37,000 miles no towing). The...

Extended warranties and dealer servicing - what's the law?

Volkswagen Approved Warranty (via Mondial Assistance(UK)) have informed me both during recent telecons and via email that the extended warranty they are offering to renew for my vehicle (first taken out...

Peugeot 207 - leaking coolant shortly after buying?

I bought a used Peugeot from a reputable garage a week ago. It's a three year old car with low mileage. The garage would not service the car but checked it over prior to resale. The brakes were squeaking...

New car or five-year-old Octavia estate?

Six years ago I bought an 03 plate 1.9 diesel Skoda Octavia Estate for £6k with under 80k on the clock. It now needs replacing and I don't know whether to go for another 5 yr old equivalent Octavia estate...

BMW has a steering lock fault - can I claim the cost?

I have owned an 07 BMW E91 since new. It is now 6 years old and has done 34000 miles. A red steering lock light has come up on the dashboard, although the steering lock is working fine. I have taken it...

Do you have to have a Hyundai or KIA serviced at a recognised workshop to keep the long warranty?

I read about the long warranties on Hyundais and KIAs. Do you need to take your car to the dealers to keep the 5 and 7-year warranties? I also read about Volkswagen Polo 1.4s having premature bore or piston...

Does having servicing done by an independent garage void your warranty?

Can you please tell me what the actual position is if your car is under warranty and something has gone wrong but your servicing has been carried out by a non-franchised Garage.

What caused the windscreen washer motor to fail on my KIA Sportage?

The water windscreen wash motor failed on an under-warranty KIA Sportage, which has been fully serviced since purchase with the same garage. They claim it is dirt that has caused it and charged me £146....

Does my Mazda 3TS have a Ford engine?

My Mazda 3TS is just three years old. I would be interested to know the origin of its engine, which I believe has chain-driven camshafts. As Mazda is part owned by Ford, is this a Ford engine? The engine...

Replacement engine covered by new warranty?

After two ECU problems and breakdown recovery, Bentley are replacing the engine in the Mulsanne for which I am the chauffeur. I have asked the question as to whether there will be a 3 year warranty on...