A bought a car that now needs repairs - and the dealer is refusing to pay. What do I do?

I recently purchased a Vauxhall Astra but within the first 24 hours the battery died and the rear left tyre needed replacing due to having a puncture beyond repair. The dealer paid for the tyre to be...

Dealer damaged my new car before delivery - can I ask for an alternative?

I bought a new car using finance and made a deposit. The day the car was supposed to be delivered, I received a call from the dealer as they noticed the windscreen was damaged and they cannot deliver it....

Should Fiat make a contribution towards a bearing failure on our five year old Fiat 500?

How long should a gearbox main shaft bearing be expected to last? Our Fiat 500 (with full main dealer service history) has just reached five years old and 27,000 miles. Following some horrendous rattling,...

We sold a car 'as seen' but it now needs a new engine - where do we stand?

My partner has just sold a year 2000 MGF via Ebay. The lady flew from her home on the Isle of Man to Gatwick, then caught a train to Slough. Following a quite lengthy test drive she bought the car and...

The speedo in my car doesn't match the speed I'm actually driving at?

When driving, the speedometer in my Citroen C3 Picasso is showing a different speed to that which I'm actually driving it. How do I fix it?

I have nine year of no claims - is it cheaper to claim on the insurance or pay for my own repairs?

My husband bumped my Land Rover into a bin. The side door is dented and has a large scrape on. What would be cheaper, to claim on the insurance (I have nine years protected NCD) or pay for the repair independently?

A driver admitted to damaging my daughter's car - who has first right to repair it?

A driver reversed into my daughter's Land Rover Discovery 4 and confessed. Who has first right to repair the damage: the guilty driver, my daughter or her insurer?

The emissions fix caused an EGR fault with my Volkswagen Golf 1.6 TDI - should I push for a FoC repair?

I've just had the EA189 emission fix on my 2012 Volkswagen Golf 1.6 TDI, 52,000 mileage. Got the dreaded glow coil warning light within 2/3 days of service and the car went into limp mode. I took it back...

My new Peugeot Boxer has already had two mechanical issues - am I entitled to any compensation?

I purchased a brand new Peugeot Boxer from a main dealer in May 2016. In June, it started to have a slight hesitation which has now worsened and makes me feel as if it might come to a complete stop at...

Is the diagnostic check on my Jeep Patriot, as well as the repair work, covered by my dealer's three month warranty?

I recently bought a used Jeep Patriot from a dealer and was given a three month basic warranty from them. It developed an oil leak so I called the garage to say this was happening, they said put it into...