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Most recently answered legal and consumer advice questions
My wife parked in a council operated car park and purchased the appropriate ticket. On returning to the car within the allotted time she found the ticket had fallen off the window. Fortunately no PCN had...
Having purchased five Jaguar vehicles, all brand new, in the past five years, my last is an XJ obtained in October 2012. The car is suffering an oil leak. The dealer asked to keep the car for several days...
I purchased a brand new Vauxhall Corsa 1.3CDTi on 07-09-2012. Since then it has been back in the garage five times due to DPF related problems. It has currently been in the garage for eight weeks waiting...
Our 2009 Mazda BT50 3.0 automatic has covered just 24,000 miles, mostly towing up to its rated capacity. It now has a serious leak from the gearbox and an independent mechanic has diagnosed transmission...
I have a 10 year old Ford Focus. It broke down recently and the AA came out and said the cam belt was broken. The car was towed to my local dealership/garage where I have the car serviced. The garage has...
I have received a parking fine for overstaying in a supermarket car park by 11mins - the car park is free for 1.5 hours. Is current best practice still not to reply or respond to the 'Charge' in any way?...
I took my Ford Fiesta to a garage four months ago for some new tyres. However, I’ve found that the tracking is wrong and it has damaged the front tyres. I’ve since taken the car to another garage who have...
I own a 2012 Audi A5, but have suffered constant problems with the ‘side assist’ on the right hand side – it keeps going off on its own.
My local dealer told me to wait for software update - which came...
I bought a used Audi A4 saloon 2.0 TDI five months ago from a car supermarket. Two weeks ago the car developed a fault whereby the multimedia interface would turn itself off. I took the vehicle to my local...
Someone has claimed that I rolled back into them at traffic lights but I thought they had bumped into me from behind. At the time I got out of my car and looked at both cars, I couldn't see any damage,...