What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Mazda BT50 Auto Gearbox problems - Dealer refuses to pay
Our 2009 Mazda BT50 3.0 automatic has covered just 24,000 miles, mostly towing up to its rated capacity. It now has a serious leak from the gearbox and an independent mechanic has diagnosed transmission failure and says it requires rebuilding.
The supplying dealer has topped up the ATF (apparently it was half empty!) but says Mazda will not be contributing to anything towards gearbox repairs and effectively washed its hands of the vehicle. I don't think this is good enough, surely the gearbox shouldn't have failed so quickly?
The supplying dealer has topped up the ATF (apparently it was half empty!) but says Mazda will not be contributing to anything towards gearbox repairs and effectively washed its hands of the vehicle. I don't think this is good enough, surely the gearbox shouldn't have failed so quickly?
Asked on 6 December 2013 by RD
Answered by
Honest John
Why did you not regularly check the ATF? It has a dipstick. Towing overheats an autobox and burns the fluid. So it's your use of the vehicle and lack of maintenance that has led to the failure, which is why Mazda won't pay.
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
The Good Garage GuideSimilar questions
I own a Nissan Micra with a manual gearbox. I have had the car from new (five months) and had no problems until recently. Indeed, when the weather became colder in October, I noticed the downshift from...
I bought a used Ford Focus (2005) two weeks ago and the gearbox cable selector broke. The garage I bought it from fixed it, but now the car is difficult to drive and change gear. What can I do?
I have owned a 2009 Vauxhall Insignia 1.8 Exclusiv (petrol) from new and have always had it serviced and MoT'd at my local dealership from where I bought the car. The car has covered 32,500 miles and I...
.jpg)
