A van, left unattended in a layby, is a danger to children getting the bus - is this legal?

A local trader parked and left his unattended, small van in a local lay-by in order to advertise his business, which is emblazoned on the side of the van. Although the van was parked inside the lay-by...

The emission fix ruined my car - are Volkswagen liable for not checking if it was modified?

I bought a Volkswagen Scirocco from a private seller in October 2016. The car was fully serviced and appeared to be in good condition. The other day Volkswagen did the emissions update and it completely...

My clutch needs replaced at 22,000 miles - should the dealer replace it as goodwill?

I bought a 2014 Nissan Juke 1.2 Dig T reg in Dec 2016, with 17,000 miles on the clock. I've driven 5000 miles and now the dealership tells me the clutch is worn and it will cost £1000 to replace it. It's...

If a CCJ rules against me and I refuse to pay, will my credit file be affected?

I've been taken to court for non-payment of a parking fine by a private company. While there is lots of information available about how to get out of paying a parking fine, I can't find much information...

Why do you advise use of claims management companies?

I've noticed that you often advise using accident claim management companies when making a claim against a third party, instead of one's own insurance company. I thought that's what insurance companies...

My engine needs replaced - is the garage that changed the timing belt, but not water pump, at fault?

When I agreed last October to buy a Saab 9-3 TID convertible with 69,000 miles, the garage agreed to change the timing belt. The engine cut out and stopped working last week, AA discovered it was the timing...

Is it legal to sell a car with a warning light on?

I seem to have stumbled upon a whole world of hate this past week. I recently just passed my driving test and purchased my first car. The car in question was a Volvo C30 R Design. I don't know diddly about...

A minor accident is now costing me a fortune - can you help?

My car was subject to a very minor accident whilst parked car outside my home, whilst a third party was attempting to park. The damage was very minor (possibly none to theirs and a small mark on my bumper)...

A towed vehicle hit my wife's car on a roundabout - who's liable?

My wife is due in court in July for an accident that happened in December 2015. She turned right on roundabout (already negotiating around) when a car towing another vehicle (the tow rope was so long,...

The dealer refuses to replace/repair my faulty car - what should I do?

I bought a secondhand Volkswagen Golf for £5000 from a dealer. It developed serious power issue after two months. Dealer refuses to accept liability but offered to pay half the cost of repairs in his affiliated...