Why won't the RAC warranty cover a timing chain failure on my BMW 318d?

Our BMW 318d ES N47 has suffered a broken timing chain. We bought it at 75,000 miles. The chain failed at 103,000 miles. The RAC warranty won’t pay up. I had a separate report done by an independent engineer...

What should I do about a fault alert on my 2013 Mercedes-Benz E-Class?

I bought a 2013 E-Class Mercedes-Benz two weeks ago. Since then, while driving, suddenly I hear a loud two bleeps and see a warning triangle light up. The car has been twice to Robinson Motors, Cambridge...

Is our Fiat 500's stop-start working properly?

The stop-start on my wife's Fiat 500 often either fails to cut the engine when in neutral at traffic lights, and this is accompanied by a dashboard warning symbol, or else it cuts the engine properly but...

Nissan will not adjust their compensation for my daughter's Qashqai's differential fault.

I wrote to you in May regarding problems my daughter was experiencing with regard to the differential of her Nissan Qashqai and the amount of compensation Nissan was prepared to pay. You kindly provided...

Do you have any idea what is causing an engine fault on my Renault Scenic?

My Renault Scenic 1.9 DCi recently cut out when being driven out of the local supermarket car park. It could not be re-started and the AA was summoned. The AA man suggested that the problem was likely...

My brand-new Mercedes-Benz C-Class is suffering from repeated faults. Can I return it?

We have purchased a brand new C250CDI Auto estate from our local Mercedes-Benz dealer. In the first month of ownership there has been a problem with the brakes (rear pads replaced under warranty) and now...

Reconditioning an ABS pump?

Apologies for asking a motorcycle question. A friend of mine has a showroom condition BMW 1200C on which the ABS pump has failed. A new one costs £1500 plus a lot to fit. Do you know of anyone that might...

Audi A1 handbrake failure

We have had an Audi A1 for little over 1 year. On the school run my wife parked on a slight incline less than 3% leaving the car with the handbrake engaged. After 15-20mins the car was seen to roll down...

My used car is nothing but trouble

I bought a car from a second hand car dealer at the end of September 2012. Since then it has developed numerous faults which I have had to take to a garage to get repaired under warranty, apart from the...

Accelerator problems with a Hyundai Getz

Intermittantly the accelerator ceases to function on my Hyundai Getz and the car just chugs along, then all of a sudden acceleration kicks in. Had the car to three garages, all hooked up their diagnostics...