I have been accused of a road traffic accident that I was never in - what do I do?

I've been accussed of a road traffic accident, in which I was allegedly involved. After a few calls with my insurance company, I found out that accident happened almost 8 months ago and 100 miles from...

My car was damaged when parked - do I need to report it to anyone?

I came out of my house today to find that someone had hit my car on the offside back bumper. It is obvious that someone has been parked too close to the rear of my vehicle and tried to pull out and rubbed...

I have been summoned to court for having no insurance - should I be worried?

I pleaded guilty to no insurance, but I sent a letter of mitigation I have now been summoned to court. Should I be worried?

When do I have to get my car MoT'd in order to preserve the 12 months?

My car is coming up to 3 years old and I recently received a notification of this from the DVSA which said I would need to MoT the car by June 30th. I checked with a local garage how soon before the due...

Someone is falsely claiming injury against me - what can I do?

I used to be a taxi driver. I had a fare one day last year - a mother and child. The child did the usual thing kids do and tried to get away with not wearing a seat belt. I stopped the car and asked the...

Is a 1.25-litre petrol car too small for towing?

I have a 2014 Hyundai i20 1.25 and I have recently started towing around 400-500kg every couple of weeks on average around 30-50 miles. The car seems to cope okay but I'm just concerned about the longer...

I'm after a seven-seater for £1000 - is there anything you'd suggest?

I am looking to buy a second hand car for £1000 or less. I will need an estate as have two small children, so buggies, bikes, camping equipment need to fit. I also quite like the idea of having more seats...

Why is the turbo on my car making a strange noise?

I have a Ford Focus 2016 1.0 Ecoboost which has done 10,000 miles. It's being standing for about eight weeks due to ill health. It has been started now and then but not moved. Today I drove it but when...

How often does the oil in the DSG gearbox have to be changed?

How often does the oil in the DSG gearbox have to be changed if at all?

What are the strange rattles coming from under my car?

I own a 2014 SEAT Ibiza ST and when I drive down a road with an uneven surface, whether it be potholes, draincovers or speed bumps, I get a rattle noise from somewhere underneath the car. I have checked...

Why did the windows on my car end up open on every door?

I'm unsure if there is a fault on our Ford Edge but this morning I discovered all the windows completely down on every door and because it rained a lot last night it has ruined all the interior door leather...

Can the headlights be adjusted for European driving in a 2008 Citroen Berlingo Multispace?

Can the headlights be adjusted for European driving in a 2008 Citroen Berlingo Multispace?

Are turbocharged engines problematic?

Are all cars with turbos problematic? I keep reading about turbo failures which puts me off buying a new car with a turbo. Do you have to treat these turbo cars in special ways, particularly after a long...

My insurer are refusing to cover my new car - what should I do?

I have a MINI Cooper insured with Lancaster insurance (cheapest by far) and I'm due to have a baby, so it's not practical anymore. I've got a BMW 1 Series 2.0-litre petrol. I called to swap my insurance...

My car has been caught speeding - but I can't remember who was driving?

I genuinely can't remember making a trip up a certain dual carriageway one morning in April 2017 when my car was photographed by a police camera travelling at 38mph. I have requested photographic evidence...

My Volkswagen has improved since the emissions fix - is this unusual?

We have a Volkswagen Golf 1.6 TDI which has had the software fix applied. Over the last month or so we've had a number of trips to London covering A and B roads using premium fuel and within the speed...

A named driver was at fault in a claim on my policy - how do we declare this?

Named driver was at fault in a claim on my policy. Fast forward to getting a new policy with another company and we've swapped places i.e I'll be the named driver this time on his policy. He (the one at...

New Mercedes-Benz GLC broken down three times - what should we do?

We bought a new GLC in early 2016. In July last year the fuel pump failed and the car stopped suddenly on a busy A road. In September the air suspension failed totally and the car had to be towed away...

We unknowingly bought an ex-rental car - will this affect the resale value?

We bought a year old Lexus NX from Steven Eagell in Northampton in May. We did an HPI check on the car which had no details of previous owner and showed outstanding finance. When asked about both of these,...

Should I continue fighting the insurers after a non-fault accident?

I have an on-going dispute after my wife was involved in a non-fault accident. I am making slow progress with the lawyers but, in the meantime, we have to re-new the policy on my wife's car. The renewal...

What car should I buy for my retirement?

I have recently retired and am looking to change my six year old diesel Ford Focus for a long term replacement. I'm looking at a petrol engine as my estimated annual mileage will probably be around 7000....

Is EGR failure a common issue after the emissions update?

Soon after the emissions update our Skoda Yeti 2.0 TDL had to have a new ERG recirculating valve fitted at huge expense. Luckily, we we covered but this cover has now expired. The warning light has come...

Is engine failure a common issues with the Ford Focus?

My Ford Focus EcoBoost is presently at a Ford dealer for investigation and I have been informed that it requires a new engine. There's less than 25,000 miles on the clock. The water pump has failed and...

Car caught on fire after only having it a few hours - will this be on my insurance or the garage's?

We purchased a small car, for our son's first car, from a small garage for £1500. The next day it seemed to be misfiring, so I phoned the guy. He seemed very helpful and said to return it for a refund....

Is it a risky gamble to buy a 2010 Vauxhall Zafira with no service history?

I have the opportunity to buy a 2010 Vauxhall Zafira, with 77,000 miles on the clock, from a local independent garage. They can't find the service history book so has to sell car as NSH although he is...

Someone claims I damaged their car - but I think this is fraud?

Someone claims that my son had hit the car door into his wing mirror and damaged it, but he didn't even get out on that side of the car. It happened in a car park with CCTV. How can I get access to this...

My lease car is faulty - but no one will take responsibility?

I took out a contract lease on a new Ford Ranger. The vehicle broke down on delivery due to a variety of warning lights on the dash and was taken back to ford, in November 2016, since then I have personally...

Thieves gained access to my car through keyless entry - how do I stop this happening again?

My BMW 340i M Sport Touring was recently broken into and a a few hundred pounds worth of goods were stolen. They keys have never been out of my possession and yet they managed to gain access without forced...

Is the engine oil light coming on a serious concern?

I purchased a 2008 Vauxhall Corsa 1.2 recently. Today it drove fine, but after an hour of driving I stopped to go to the shop and when I came back and started it the engine oil light came on for a minute...

Why is it so impossible to find car insurance that covers you for 90 days in Europe?

Why is it so impossible to find car insurance that covers you for 90 days in Europe, without being charged excessive amounts if you can find one at all.

Should I replace my diesel with another diesel car?

I want to replace my diesel car but I'm concerned that the government seems to be demonising diesels. Should I take this opportunity to swap my diesel for a petrol vehicle or should I go along with all...

How much is my 1981 Volkswagen Scirocco GT worth?

Could you let me know an approximate value of a 1981 Volkswagen Scirocco GT?

I keep getting calls about compensation for an old accident - is this a scam?

Two years ago, another vehicle reversed into mine. I was parked but in the vehicle. Minor damage to both vehicles, no personal injury. My vehicle was repaired by the main dealer, with no cost to me, claiming...

Does an the alternator only keeps a battery to its existing charge level?

I read a recent reply of yours to a Honda CR-V owner whose stop/start isn't working, where you advised a new battery. We recently bought a 2013 CR-V with a 12 month warranty from a main dealer and the...

How worthwhile would it be to get an air con regas done on my 10 year old car?

How worthwhile would it be to get the air con regas done on my 10 year old Audi TT? It's done 49,300 miles.

Are reconditioned injectors worth buying?

Are reconditioned injectors a false economy? I've seen seen them going for as little as £99 online, which looks a bit too good to be true.

Just had the emissions fix on my Golf - is a faulty DPF sensor the start of many more problems?

My 2010 Volkswagen Golf 1.6 TDI had its emissions fix in January 2017. Prior to this, I've owned it for five years with no issues. Last week, a flashing glow plug coil came on now and then. Mechanic told...

Cam shaft fault due to bad engine repair by Audi - what are my legal rights?

I own a 2005 Audi A4 Convertible 2.0 TFSI, the one renowned for the problem with oil consumption. My Audi garage repaired the piston rings and, I think, got Audi to pay for it. Since they did the repair,...

Oil pressure warning light keeps flickering - what could be causing this problem?

I'm a London taxi driver. My cab is a 2006 TX 2 that's done about 234,000 miles on the original engine. Recently, the oil pressure warning light has started to flicker when the engine has warmed up, more...

Should I get the 2.0 petrol or 2.5 diesel Jaguar F-Pace?

I'm undecided whether to buy a petrol Jaguar F-Pace 2.5 T R-Sport or a 2.0 diesel AWD180 auto (which we have tried and is adequate). The 2.5 petrol is £3130 list more than the 2.0d. The petrol has urban...

Is buying a low mileage diesel car a good idea?

I'm considering buying a 2010 BMW 118 M Sport Diesel Automatic with only 16,000 miles on the clock. It's in pristine condition, genuine mileage with dealership service history (last service January 2017)....

Which paint colours are the most durable?

I intend to buy a new car and keep it for a long time. Please advise which paint colours are the most durable.

Does a full service history mean up to the present day?

Does a full service history mean up to the present day? The one from the car I just bought only goes up to 2015.

Do you have any suggestions for live traffic websites?

I liked the BBC traffic website and found it easy to use. Now it has been shut down and I haven't found an alternative that seems as good. Have you any suggestions?

The paint is peeling on my 2013 Volkswagen Golf - what are my options?

I bought my Volkswagen Golf GT 2013 from a main Volkswagen dealer last year and the paint has started to peel on the bonnet, front and rear bumper. What are my options, is this going to cost a fortune...

I'm learning to drive - what do you advise I get for my first car?

I'm learning to drive and looking at cars. I would prefer a 5 door, but apart from that I don't know much else. I would probably buy a secondhand car. Any ideas on makes of cars which would be best?

Is the Toyota Yaris as reliable as the Volkswagen Polo?

I don't do much mileage and want a car to last a long time. I've seen a 2015 Volkswagen Polo with less than 3000 miles on clock. I'm wondering if a Toyota Yaris will be as reliable as a Polo. I'm trading...

My oil pump broke after its MoT and service - what do I do now?

I had my 2013 Vauxhall Corsa serviced and MoT done at a garage. The next day the oil light came on and a weird noise from the engine happened. The MoT garage plugged it into laptop and said it was electrical,...

What small, estate car would you suggest I buy?

I would like to change my car for a small, petrol estate. I currently drive a diesel car and it chokes up. I'm a stop start driver because I'm a mobile hairdresser. Maximum I can pay is £10,000, but would...

What is the intermittent clutch problem on my 2004 Ford Focus?

I have a problem with the clutch pedal on my 2004 Ford Focus 1.8 TDCi staying on the floor occasionally, causing no disengagement of the gears. I lift the pedal up with my foot and clutch works again,...