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Has our accident repair been taken over by an accident management company? 26 Oct 2013 (Ask HJ)
My daughter recently had the misfortune to hit a low bollard whilst parking her car, damaging the front bumper. We have taken the vehicle to a local approved... -
Why don't you criticise manufacturers who don't fit spare wheels to cars? 28 Sep 2013 (Ask HJ)
Your correspondent RW, from Braintree is right to be disappointed with the lack of a spare wheel in his Ford C-Max and I am astonished at your apparent... -
Can I suggest that your readers warn their insurers immediately of anything suspicious which could be a scam? 14 Jan 2012 (Ask HJ)
My daughter and I run a small business delivering livestock feed in the South East using Land Rovers and trailers. We each cover around 30,000 miles per... -
Am I required to supply the name of the driver of my vehicle after a parking enforcement notice arrived? 9 Jan 2012 (Ask HJ)
Regarding an APCOA Parking Enforcement Notice at East Midlands Airport, I have been asked for £100 for dropping off/picking up in a no stop zone - "The... -
Private equitrouble funds 23 Jun 2011 (Ask HJ)
You often champion the cause about the insurance scams that are forcing up our annual premiums. Mine has risen 36% this year, so with last years increase... -
Some good car insurance sense 19 Sep 2010 (Ask HJ)
Having read your horror stories about insurance scams here's one on the other side. A few weeks ago in my Golf I was run into from behind stationary at... -
Why wasn't I allowed to keep the faulty part from my Volkswagen Passat after repairs? 9 Jun 2010 (Ask HJ)
A week ago my 2005 Volkswagen Passat SE 2.0 TDI, which I have had since new, broke down and I had to call a recovery service. It turned out to be no.3... -
Accident Mismangement 12 Dec 2009 (Ask HJ)
My parked RAV-4 was hit by a car that did not stop. Fortunately the incident was witnessed and on being confronted the driver admitted responsibility.... -
Repossessed cars and buying from autousedcars.co.uk 28 Mar 2011 (Ask HJ)
I recently saw a website autousedcars.co.uk selling repossessed cars at unbelievable prices. Is this site genuine and are the cars safe to purchase from... -
Park at your peril 29 Aug 2011 (Ask HJ)
I have just received a charge for £70 from Valid Parking Ltd because my wife parked in the Majestic wine car park in Davenport one evening in June, when... -
Swiss rolled 29 May 2010 (Ask HJ)
On 20th January, our son, who now lives in Switzerland, agreed to purchase a 2006 Land Rover Discovery advertised by a Trade Seller in Auto Trader. A price... -
Parking distance control 15 May 2010 (Ask HJ)
I know you've had queries on private parking contractors before, but this one's a bit different. On Friday 12 February I parked at Leigh Delamere Westbound... -
Buying a new SUV - petrol or diesel? 22 Apr 2016 (Ask HJ)
We want to buy a new seven-seater SUV. Our shortlist is: Volvo XC90, Land Rover Discovery Sport and the Kia Sorento. We are a bit worred about the emissions... -
Where can I find a replacement wiper motor for a Hyundai Terracan? 11 Sep 2023 (Ask HJ)
I own a 55 plate Hyundai Terracan, the engine is beautiful and purrs or so I am told, so it's not a vehicle I want to scrap as it's used for winter travel... -
Can I get a safety camera warning installed on my sat nav? 7 Sep 2018 (Ask HJ)
I wanted to update my Nissan Micra sat nav, which didn't have speed camera warning function. I downloaded what looked like just the thing from a free speed... -
I received a speeding fine from Venice police for an offence almost a year ago - is this legal? 4 Sep 2017 (Ask HJ)
I received a speeding fine from Venice police on 1 September 2017 for an offence which occurred on 7 September 2016. Is it reasonable to levy a fine so... -
I put a deposit on a car over the phone - have I been scammed? 19 Jan 2013 (Ask HJ)
I would be grateful for your advice concerning our attempt to purchase a car sourced on the AutoTrader website. My son saw a Citroen C5 Estate advertised... -
DMF replacement rip-off 17 Aug 2012 (Ask HJ)
I think readers should be aware of what I consider to be a very questionable practice by my local Vauxhall dealer. I received a quote of £1310 to replace... -
Please advise your readers that not all accident claims are spurious or fraudulent. 28 Jul 2012 (Ask HJ)
I run a firm of Solicitors that brings injury claims arising from motor crashes. I share your desire to prevent fraudulent claims, and would like to assure... -
I filled my diesel Jaguar XF with petrol - do I need to have the whole fuel system changed for £7,000? 28 May 2011 (Ask HJ)
I filled my diesel Jaguar XF with unleaded fuel. I drove it 400 metres to my house with no problem. In the morning I had difficulty starting it. When it...