I run a firm of Solicitors that brings injury claims arising from motor crashes. I share your desire to prevent fraudulent claims, and would like to assure your readers that all good firms do actively seek to weed these claims out. We have no interest in acting on unjustified claims, but we do seek to provide a valuable service to protect people's rights. Solicitors should be able to advertise their services. It is a free market and the public are simply being made aware of their rights and when they have suffered loss and damage they should be aware who can assist them and have a choice of who to approach.

However, cold calling and spam texting are unlawful, and no solicitor should be acting on a claim that originated from that type of marketing. The problem is that the Ministry of Justice, which is meant to police such things, is not doing a good enough job. I have reported various scams to them, and yet they have failed to take any action. My fear is that the seedy side of the claims industry is tainting everyone else's reputation, because the existing regulations are not being enforced. Instead, new laws are imminent which will have a devastating effect on how all genuinely injured motorists can get access to justice. I would urge your readers not to assume that "claims" are all fraudulent or exaggerated.