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  The steering rack on my new car was defective - can I claim against the dealer? 6 Jan 2017 (Ask HJ)
  We have had a fairly acrimonious dispute with our local dealer and also VWUK about having to replace track rod ends and the steering rack on a Volkswagen...
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  Approved used car missing its service history 6 Nov 2016 (Ask HJ)
  I have just purchased a used 2015 Ford Fiesta from a Peugeot dealership. I know nothing about cars so thought going via a dealership would be safer. I...
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  Faulty air con - should I sue the supplying dealer? 1 Sep 2016 (Ask HJ)
  My local Volkswagen dealer diagnosed and recommended replacing the air con condenser on my 62 plate Polo. Thinking that excessive, I accepted a quote from...
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  Bought an unreliable car from a dealer - What should we do? 21 Jun 2016 (Ask HJ)
  We bought a Nissan Almera Tino from a dealer for £695. We accept that this isn't a great amount of money, but we expected a decent runner. In the advert...
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  Should a worn out clutch be covered by the warranty? 1 Jun 2016 (Ask HJ)
  I am extremely dissatisfied with my new Suzuki Swift Sport. I bought it from a dealer in Halesowen. Yesterday, whilst travelling on the motorway, I found...
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  Have I void my Fiat warranty? 16 May 2016 (Ask HJ)
  I was driving my fiat 500 Abarth recently. As I pulled out of a junction on to a busy main road and changed gear my vehicle revved very high and jumped...
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  What comeback for faults on a cheap, £900 car? 14 Apr 2016 (Ask HJ)
  My daughter (a vet student) bought a small car advertised as low mileage from a garage in Jan for £900 to use for work placements. She used money given...
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  Garage has destroyed my father's car - what should he do? 26 Jan 2016 (Ask HJ)
  My father recently used a small independent garage (that he had used for many years) to replace the cambelt on his Renault Modus. When the car was initially...
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  Ford Focus leaking water but deal won't help - what should I do? 25 Jan 2016 (Ask HJ)
  We bought our Ford Focus from new 16 months ago. Recently we noticed the footwells and the spare tyre in the bootwell had taken in water. We contacted...
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  Ford Focus gearbox failure - should Ford pay? 21 Dec 2015 (Ask HJ)
  I bought a Ford Focus manual 1.6 TDCi just over 1 year ago and it was just two years old. It has been serviced at Ford dealers at required intervals and...
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  Problems with my brand new i40 - what can I do? 8 Aug 2014 (Ask HJ)
  I took delivery of a new Hyundai i40 Tourer Premium SE on 5th April 2014. All seemed OK except the gear change pretty rough. This did not improve with...
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  I have discovered my car's been clocked - what are my options? 24 Feb 2014 (Ask HJ)
  My son purchased a Vauxhall Vectra SRi CDTI 120 in June 2011 with 57,985 miles on the clock from a local dealer. At an MoT examination in December 2013...
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  Dealer trying to avoid warranty claim - what can I do? 12 Jul 2013 (Ask HJ)
  I recently purchased a 2003 Audi A4 from a local garage. After driving the car for just a few days I noticed a clicking noise in first gear - I think it’s...
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  Went to the small claims court and lost. Should I appeal? 20 Jun 2013 (Ask HJ)
  I bought a second hand Audi TT in February 2012 for £4750. I bought the car on the condition that the cam belt and water pump pulley were replaced, with...
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  Second hand Peugeot Warranties 19 Jun 2013 (Ask HJ)
  I Bought a 2009 Peugeot 3008 in February from a main dealer. The car had 11,000 miles on the clock and the purchase included a 12 month parts and labour...
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  I've bought a car which had not been repaired for an MoT - should the dealer cover 'preventative maintenance'? 25 May 2013 (Ask HJ)
  Last month I acquired a cheap 12-year-old car from a small dealer with a fresh MoT certificate (with no advisories). The MoT history subsequently obtained...
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  Bought a car with very worn tyres - should the dealer replace them? 2 Nov 2012 (Ask HJ)
  I bought a 2010 Polo from a local Volkswagen dealer but had to take it back to them three months later, as the car was pulling significantly to the left....
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  Can I reject this used car? 15 Oct 2012 (Ask HJ)
  I bought a car from a dealer for £20,000 which was 100% financed via Hire Purchase through a finance broker. I picked the car up from London and drove...
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  Rear Axle failed on 4 yr old 4x4 low milage no off road,dealer bought and serviced -should I be paying for this repair ??? 24 Jul 2012 (Ask HJ)
  My Grand Cherokee suffered major mechanical failure last week while on motorway. oil leak in Diff lead to rear axel damage. It is a dealer bought and serviced...
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  Engine problem with a used BMW 5 Jan 2012 (Ask HJ)
  I have purchased a 57 registered BMW E91 Touring from Car Giant with full service history and for a fair price. Within two days the car was misfiring...