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  Rejected warranty claim - what are my options? 11 Mar 2015 (Ask HJ)
  I bought a used Porsche 911 and as part of the deal got a three year extended warranty with the car. Since then the engine has developed a problem and...
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  Who should repair my cracked windscreen? 2 Mar 2015 (Ask HJ)
  I bought a 13-plate C-MAX from a main Ford dealer 5 months ago. As part of the negotiation to buy, I requested a stone-chip on the windscreen be repaired...
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  Can I reject my used car after 9 months? 9 Jan 2015 (Ask HJ)
  Nine months ago I bought a 14 month old Jaguar XF with 7000 miles on the clock. Since buying the car, it has spent 10 weeks with the dealer, with a number...
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  My manufacturer warranty is void - what can I do? 6 Jan 2015 (Ask HJ)
  Last week I took my BMW 1 Series to my local dealer to fix a fault with the USB connector. The car is less than two years old and has covered just 5500...
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  Faulty used car - should Nissan refund me? 18 Dec 2014 (Ask HJ)
  We recently purchased a car from a Nissan dealer without seeing it on the assumption they sell top quality cars. However when the car was delivered it...
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  Clutch failure after 4 months - should the dealer pay for repairs? 15 Aug 2014 (Ask HJ)
  Six months ago I bought a used Hyundai Santa Fe from an independent garage. The car was sold with a full service history and also came with a 12 month...
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  Fake MoT certificate - can I sue the dealer? 12 Aug 2014 (Ask HJ)
  I bought a used Jeep Grand Cherokee three months ago from an independent dealer. The car only had four months left on the MoT, but I didn't think that...
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  Dealer warranty is not worth the paper it is written on - what are my options? 22 Jul 2014 (Ask HJ)
  A couple of months ago I bought a used BMW 5 Series (2011) from a dealer. The car was sold with a warranty, which covers all suspension and parts. A month...
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  Nissan Qashqai sold with incorrect mileage - what can I do? 27 Jan 2014 (Ask HJ)
  I bought my Nissan Qashqai in 2012 after I was shown a photo of it by my local dealer. I really liked the car and was impressed that it had only covered...
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  Should I reject my Jaguar XJ following an oil leak problem? 7 Dec 2013 (Ask HJ)
  Having purchased five Jaguar vehicles, all brand new, in the past five years, my last is an XJ obtained in October 2012. The car is suffering an oil leak....
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  Faulty Renault Kangoo - should I be fixed under dealer warranty? 3 Oct 2013 (Ask HJ)
  My elderly father bought a 2004 Renault Kangoo three months ago from a dealer. As part of the deal, he got three months warranty, but has had lots of problems...
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  Our new Honda FR-V's engine problem is being blamed on us - what can we do? 28 Sep 2013 (Ask HJ)
  My Honda FR-V 2.2iCTDI, bought from a Honda dealer on 3 February 2013 with a warranty, broke down on the M25 two weeks ago. The engine began smoking and...
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  Dealer won’t replace dangerous cracking tyres on my used car – what can I do? 24 Aug 2013 (Ask HJ)
  Last month I bought a 2007 Mercedes-Benz E350 from a Kia dealer. I noticed that it was making a groaning noise from the front, and informed the dealer....
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  Corrosion issues with Subaru Forester - what can I do? 18 Jul 2013 (Ask HJ)
  My 2008 Subaru Forester has corrosion issues, but the dealer I bought the car from refuses to accept any liability. The dealer says the rust is due to...
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  Corsa 1.3 CDTi with intermittent starting fault 30 Jun 2013 (Ask HJ)
  I purchased a 2004 Vauxhall Corsa 1.3 CDTi five weeks ago from used car dealer. From the moment I got the car, it has had intermittent starting problems....
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  I want to reject my faulty secondhand motorhome but the dealer wants to repair it - where do I stand? 29 Jun 2013 (Ask HJ)
  Last Friday I collected a 2006 motorhome based on a Renault Master 2.5 with 25,000 miles from a reputable dealer. From paying the deposit to collecting...
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  Honda Civic S Type brake pads - replacement on a car we have just bought? 6 Jun 2013 (Ask HJ)
  At the end of March we purchased a Honda Civic 2003 S Type car with 58850 miles on the clock, as part of the deal we had the car serviced and MOT'd at...
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  The clutch has failed on a used Golf I just bought - must I foot the bill for repairs? 25 May 2013 (Ask HJ)
  My problem is with a used Golf that I purchased a few months ago. This was bought from a local Volkswagen franchise from which I have bought a number of...
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  I was sold a re-sprayed Scimitar - can I get a partial refund? 27 Apr 2013 (Ask HJ)
  I recently bought a 1980 Reliant Scimitar for £5750. One of the attractions of this car was that it had been owned by the deceased Don Pither who wrote...
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  Is my Citroen Xsara Picasso covered by the Sale of Goods Act? 16 Feb 2013 (Ask HJ)
  Are cars covered by the Sale of Goods Act 1979? My five-year-old, 29,000 mile Citroen Xsara Picasso suffered a catastrophic clutch failure with little...