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  Ford Focus gearbox failure - should Ford pay? 21 Dec 2015 (Ask HJ)
  I bought a Ford Focus manual 1.6 TDCi just over 1 year ago and it was just two years old. It has been serviced at Ford dealers at required intervals and...
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  Problems with my brand new i40 - what can I do? 8 Aug 2014 (Ask HJ)
  I took delivery of a new Hyundai i40 Tourer Premium SE on 5th April 2014. All seemed OK except the gear change pretty rough. This did not improve with...
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  I have discovered my car's been clocked - what are my options? 24 Feb 2014 (Ask HJ)
  My son purchased a Vauxhall Vectra SRi CDTI 120 in June 2011 with 57,985 miles on the clock from a local dealer. At an MoT examination in December 2013...
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  Dealer trying to avoid warranty claim - what can I do? 12 Jul 2013 (Ask HJ)
  I recently purchased a 2003 Audi A4 from a local garage. After driving the car for just a few days I noticed a clicking noise in first gear - I think it’s...
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  Went to the small claims court and lost. Should I appeal? 20 Jun 2013 (Ask HJ)
  I bought a second hand Audi TT in February 2012 for £4750. I bought the car on the condition that the cam belt and water pump pulley were replaced, with...
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  Second hand Peugeot Warranties 19 Jun 2013 (Ask HJ)
  I Bought a 2009 Peugeot 3008 in February from a main dealer. The car had 11,000 miles on the clock and the purchase included a 12 month parts and labour...
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  I've bought a car which had not been repaired for an MoT - should the dealer cover 'preventative maintenance'? 25 May 2013 (Ask HJ)
  Last month I acquired a cheap 12-year-old car from a small dealer with a fresh MoT certificate (with no advisories). The MoT history subsequently obtained...
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  Bought a car with very worn tyres - should the dealer replace them? 2 Nov 2012 (Ask HJ)
  I bought a 2010 Polo from a local Volkswagen dealer but had to take it back to them three months later, as the car was pulling significantly to the left....
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  Can I reject this used car? 15 Oct 2012 (Ask HJ)
  I bought a car from a dealer for £20,000 which was 100% financed via Hire Purchase through a finance broker. I picked the car up from London and drove...
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  Rear Axle failed on 4 yr old 4x4 low milage no off road,dealer bought and serviced -should I be paying for this repair ??? 24 Jul 2012 (Ask HJ)
  My Grand Cherokee suffered major mechanical failure last week while on motorway. oil leak in Diff lead to rear axel damage. It is a dealer bought and serviced...
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  Engine problem with a used BMW 5 Jan 2012 (Ask HJ)
  I have purchased a 57 registered BMW E91 Touring from Car Giant with full service history and for a fair price. Within two days the car was misfiring...
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  How can I retrieve £280 that I contributed to the cost of repairs on a warrantied Vauxhall Vectra last year? 3 Apr 2011 (Ask HJ)
  I purchased a 2005 Vauxhall Vectra V6 CDTi last November. I also bought a year's warranty cover for £350 from the same dealership. After three months a...
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  Radiating badwill 9 Jan 2010 (Ask HJ)
  I recently bought a car from a car dealer some distance from home. Before leaving the car lot I pointed out that the coolant level was way below the minimum...
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  Polos wear memorial 19 Dec 2009 (Ask HJ)
  I am writing to ask for some advice regarding our brand new VW Polo that we bought 2 months ago as part of the scrappage scheme. I also have an 05 plate...
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  Hooded menace 22 Aug 2009 (Ask HJ)
  My wife part exchanged her 320d for a used SAAB convertible in March this year (in anticipation of the promised summer). Three weeks ago the hood stalled...
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  My 2010 Polo, bought under the Volkswagen Options scheme, keeps going wrong. What consumer protection do I have? 19 May 2010 (Ask HJ)
  I bought a Polo on the Volkswagen Options scheme (which means that every 30,000 miles or three years, whichever comes first, I can put down a deposit of...
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  Automatic gearbox problems with Vauxhall Corsa - is his a common fault? 16 Sep 2013 (Ask HJ)
  My mum owns a 2008 Vauxhall Corsa since new, but has had nothing but trouble with the automatic gearbox. It has been recalled and had its gearbox replaced...
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  Can I reject a car based on wear and tear after I've bought it? 13 Oct 2020 (Ask HJ)
  I'm in the process of buying a 15-year-old Jaguar. But because of the covid situation, I've not seen or driven the car, which will be delivered to me by...
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  Our van is faulty and the dealer has failed to fix the issues - what do we do now? 7 Nov 2017 (Ask HJ)
  We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage...
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  Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured? 10 Mar 2017 (Ask HJ)
  I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that...