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  Dealer won't fix or refund my faulty car - what are my options? 4 Oct 2013 (Ask HJ)
  I bought a new Mercedes-Benz A250 AMG a few months ago, but have had numerous build issues, mostly with rattles. The dealership has had the car for three...
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  New car needs engine rebuild - what are my options? 28 Aug 2013 (Ask HJ)
  I purchased a new Chevrolet Captiva a few months ago. Within weeks of owning the car an oil drip appeared on my driveway and the dealer told me to bring...
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  Can I claim from a specialist who did some work on my classic car and damaged the brake master cylinder? 6 Jul 2013 (Ask HJ)
  I am in the rather extended process of completely rebuilding a classic car. A couple of years ago I had all the major braking system components rebuilt...
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  I have paid a deposit on a car, but what obligation does the dealer have to provide it? 19 Jun 2013 (Ask HJ)
  I paid £1000 deposit on a car advertised at £6998 and the salesman confirmed zero per cent finance for the balance. The garage then put the car through...
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  Is this 'wear and tear'? 11 Sep 2012 (Ask HJ)
  Bought a Honda Civic from a main Honda dealership six months ago, recently a Saab engineer had a look over and said (quote) "There's a transmission...
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  Faulty Mazda RX8 - dealer refused to take back 18 Aug 2012 (Ask HJ)
  I bought a Mazda RX-8 from a local dealer 5 months a go and last week when I took it its first long run it developed a major fault, engine light came on...
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  Buying a car with a fault from a private seller? 4 Aug 2012 (Ask HJ)
  I read somewhere that any vehicle seller, whether private or trade, is not allowed to sell a vehicle that is unroadworthy and that if a fault develops...
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  Missing service history 6 Sep 2011 (Ask HJ)
  I recently purchased a used car from an independent garage. During the sale process I was told that all of the paperwork was with a Director and that I...
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  2010 model or 2010 registered? 30 Jul 2011 (Ask HJ)
  I bought a car from an Official Audi Dealer with a 2010 10 reg. I was told it was their own demonstrator which they registered in Apri 2010. During negotiation...
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  I bought a used Volvo S60 which appears to have an oil leak - is the dealer liable for repairing it? 16 Jun 2011 (Ask HJ)
  On Friday 3 June I purchased a 2002 Volvo S60 D5 SE for which I paid the trader £2,900 cash. The following day my dad noticed an oil leak coming from the...
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  Why was an EU committee meeting on motorcycle type approval dismissed by committee members? 23 Feb 2011 (Ask HJ)
  On 28 February MEP Wim van de Camp, as Rapporteur, presented his report to The Internal Market and Consumer Protection Committee (IMCO) and representatives...
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  My 2007 Ford Mondeo has an air conditioning fault that was apparent when I bought it. What can I do? 6 Sep 2010 (Ask HJ)
  I purchased a Ford Direct Mondeo 1.8 TDCI on 9 March 2009 (with 12,800 miles). During April, when the weather got warmer, I ascertained the air conditioning...
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  Obsessed with smut 22 May 2010 (Ask HJ)
  I have been investigating details of new cars, though I do not expect to buy one yet. On the whole, diesel cars are more economical and may produce less...
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  Fuelious reaction 22 May 2010 (Ask HJ)
  In November we bought a Hyundai i10. The main reason for buying it was an economical runabout. In the handbook and in all the data it is advertised as...
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  X Klamation 9 Jan 2010 (Ask HJ)
  I have just bought a 2003 Jaguar XK8. I was told I would get a 12-month warranty with the car and when it was delivered by the salesman, I was asked to...
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  The sum of all gears 25 Apr 2009 (Ask HJ)
  I have been recommended to write to you by a friend who reads the Telegraph. In short, we bought a brand new Grand Cherokee 3.0 CRD in July 2005. It went...
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  Porsched egg 11 Apr 2009 (Ask HJ)
  The bottom line is I spent £32,000 on a Porsche 997 that after 3 months ownership and 2,000 miles now needs £8,700 spent on it for an engine rebuild....
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  Is poor range from an electric car grounds for rejection? 31 Jul 2023 (Ask HJ)
  My wife and I wanted to replace a three year old EV. We went to a dealer and bought a brand new EV which was essentially the same as the old one. The...
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  The garage didn't service my car properly before I bought it. What should I do now? 20 Jan 2021 (Ask HJ)
  I bought a 2016 Volkswagen Tiguan two years ago. We have had snow today so it's the first bad road conditions since I bought the vehicle. The four-wheel-drive...
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  My used car warranty doesn't cover lack of smartphone connectivity. Is this fair? 19 Jun 2020 (Ask HJ)
  The PCM (Porsche Communication Management) system in my recently purchased 997.2 is quite capable of interfacing with a smartphone, but it doesn't. I'm...