I have been recommended to write to you by a friend who reads the Telegraph. In short, we bought a brand new Grand Cherokee 3.0 CRD in July 2005. It went back to the dealer with gearbox problems at 1 month old, then throughout the warranty period it was returned numerous times with the same problem. Two months out of warranty the car was again returned same problem. This time we were told the gearbox needed completely replacing at a cost of £12,000 and we had to put £6,500 towards this. We contacted Trading Standards and wrote letters to Jeep Finance. They were to conduct an investigation within 8 weeks, but we heard nothing so wrote again and again heard nothing. We contacted SMMT and Financial Ombudsman. Yesterday, out of the blue, the Jeep dealer rang and said the price of the gearbox had decreased to £5,500 and we should pay £1,000 or would have to take our case to court. We feel we have been backed into corner Can you please help?