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Toyota Aygo gearbox problems 16 Nov 2016 (Ask HJ)
I bought a 2009 Toyota Aygo from a dealer six months ago. After the warranty for the car ended I began having problems. About a month ago the car wouldn't... -
Toyota Auris steering fault 11 Sep 2016 (Ask HJ)
I purchased a a used Auris HSD in 2013 from a Toyota dealer with a full service history and three years Toyota warranty remaining. I have had the car fully... -
SEAT Leon DPF troubles - what should I do? 8 Sep 2016 (Ask HJ)
I just bought a SEAT Leon diesel with 52k on the clock. Within 2 weeks the DPF yellow light came on. The car had a couple of hundred motorway miles in... -
BMW 2 Series Active Tourer problems 20 Aug 2016 (Ask HJ)
My BMW 2 Series Active Tourer is not two months old, but it has been blighted with problems. So far the dealer has investigated the collision warning camera/breaking... -
Honda Civic handbrake issue 18 Jul 2016 (Ask HJ)
My local Honda dealer recently serviced my 2012 petrol Civic with 24,000 miles on the clock. They told me the handbrake travel was too long and suggested... -
Serious Engine Failure On Used Car Bought 3 Month Ago 9 Jan 2016 (Ask HJ)
Hi, I bought a Mini Cooper S 2009 plate just over 3 months ago (1/10/15) and a few days ago the engine cut out - the rac towed me to the nearest mini... -
Is water ingress covered under Ford warranty? 6 Jan 2016 (Ask HJ)
My Fiesta is 21 months old and water has suddenly started to accumulate in both rear seat passenger footwells. Having visited my Ford dealer and phoned... -
2006 Citroen C3 23 Dec 2015 (Ask HJ)
Search results for I bought a 2006 citroeon c3 5 months ago on finance. The car had 37k miles on the clock. last week i could smell burning rang the... -
Goodwill payment six months out of warranty - expecting too much? 2 Dec 2015 (Ask HJ)
My ASX was bought at 3 months old and has been serviced at a Mitsubishi dealership each year since. The car is now three years and six months old. The... -
Clutch failure on 2014 Ford C-MAX 20 Aug 2015 (Ask HJ)
I bought an ex-demo from dealership with about 50 miles on the clock. At 3000 miles the clutch needed replacing due to "complete burn out". DMF and slave... -
Rejected warranty claim - what are my options? 11 Mar 2015 (Ask HJ)
I bought a used Porsche 911 and as part of the deal got a three year extended warranty with the car. Since then the engine has developed a problem and... -
Who should repair my cracked windscreen? 2 Mar 2015 (Ask HJ)
I bought a 13-plate C-MAX from a main Ford dealer 5 months ago. As part of the negotiation to buy, I requested a stone-chip on the windscreen be repaired... -
Can I reject my used car after 9 months? 9 Jan 2015 (Ask HJ)
Nine months ago I bought a 14 month old Jaguar XF with 7000 miles on the clock. Since buying the car, it has spent 10 weeks with the dealer, with a number... -
My manufacturer warranty is void - what can I do? 6 Jan 2015 (Ask HJ)
Last week I took my BMW 1 Series to my local dealer to fix a fault with the USB connector. The car is less than two years old and has covered just 5500... -
Faulty used car - should Nissan refund me? 18 Dec 2014 (Ask HJ)
We recently purchased a car from a Nissan dealer without seeing it on the assumption they sell top quality cars. However when the car was delivered it... -
Clutch failure after 4 months - should the dealer pay for repairs? 15 Aug 2014 (Ask HJ)
Six months ago I bought a used Hyundai Santa Fe from an independent garage. The car was sold with a full service history and also came with a 12 month... -
Fake MoT certificate - can I sue the dealer? 12 Aug 2014 (Ask HJ)
I bought a used Jeep Grand Cherokee three months ago from an independent dealer. The car only had four months left on the MoT, but I didn't think that... -
Dealer warranty is not worth the paper it is written on - what are my options? 22 Jul 2014 (Ask HJ)
A couple of months ago I bought a used BMW 5 Series (2011) from a dealer. The car was sold with a warranty, which covers all suspension and parts. A month... -
Nissan Qashqai sold with incorrect mileage - what can I do? 27 Jan 2014 (Ask HJ)
I bought my Nissan Qashqai in 2012 after I was shown a photo of it by my local dealer. I really liked the car and was impressed that it had only covered... -
Should I reject my Jaguar XJ following an oil leak problem? 7 Dec 2013 (Ask HJ)
Having purchased five Jaguar vehicles, all brand new, in the past five years, my last is an XJ obtained in October 2012. The car is suffering an oil leak....
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