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  Can I reject a used car because of a faulty battery? 20 Jun 2023 (Ask HJ)
  I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started...
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  I've bought a Toyota Yaris which has turned out to be an ex-rental car. Do I have any recourse? 1 Sep 2010 (Ask HJ)
  I bought a nearly-new Toyota Yaris from a Toyota dealer. When the logbook came through I found it was ex-rental. I wouldn't have paid so much had we known....
• Jeep Cherokee - Consumer rights with used car? 14 Feb 2015 (Forum)
  I had signed that warranty I was under the impression that the garage would meet 100% costs under my consumer rights that the vehicle was not as described. I asked the salesman to confirm again that it had a service before being sold to us and he said yes. He then told me that he could not deal
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  Ford Kuga engine failure - what are my rights? 28 Mar 2015 (Ask HJ)
  My five year old Ford Kuga with 48,000 miles on the clock requires a new engine. Ford doesn't think this is unreasonable and refuses to pay for the repairs....
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  I bought a used car from a dealer but after just two weeks it needs expensive repairs - should this have been picked up? 15 May 2019 (Ask HJ)
  I recently bought an 8-year-old car from a national chain. The car has a full main dealer history and is in generally very good condition. There were a...
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  The air con has stopped working in a used car we bought two months ago - what are our rights? 13 Apr 2017 (Ask HJ)
  My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working....
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  Got a problems with a used car - what are my rights? 15 Oct 2016 (Ask HJ)
  I bought a 2012 Volkswagen Passat two weeks ago from an independent dealer. I took it to a Volkswagen dealership today to replace the cam belt (it has...
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  Should we reject our Land Rover Discovery Sport? 5 Jun 2016 (Ask HJ)
  My sister bought a Land Rover Discover Sport two weeks ago. She went back to the dealer yesterday to have some scratches sorted out. However, when the...
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  Bought a clocked car 11 Jul 2015 (Ask HJ)
  We bought a 2013 SEAT Leon last week with 18000 on the clock for £9500. We have just found out the car has been clocked. Are we within our rights to return...
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  MINI power steering pump failure - Should the dealer pay? 13 Dec 2013 (Ask HJ)
  The power steering pump (PSP) has failed on my wife's 2004 MINI. I understand that this is a common problem and my local dealer has refused to offer any...
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  My brand-new Mercedes-Benz C-Class is suffering from repeated faults. Can I return it? 11 May 2013 (Ask HJ)
  We have purchased a brand new C250CDI Auto estate from our local Mercedes-Benz dealer. In the first month of ownership there has been a problem with the...
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  My Peugeot 307 HDI has a lot of problems. What can I do? 27 Aug 2010 (Ask HJ)
  I bought my Peugeot 307 HDI 2-litre diesel just over a year ago and have had nothing but problems with it since I got it. The dealer turned out to be unreliable...
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  My daughter bought a used Smart Fortwo with inaccurate mileage and a number of problems - what should we do? 28 May 2010 (Ask HJ)
  My daughter bought a Smart Fortwo Cabriolet (used) which was said to have been serviced and MoT'd before she picked it up. They gave it an advisory saying...
• Honda CR-V - Ripped Off 1 Jun 2015 (Forum)
  for it this way as well as by cash. I understand they are jointly liable under the consumer credit act for the full amount. Is that right? Any advice or help welcome. Thanks.
• more money to be spent 30 May 2009 (Forum)
  http://news.bbc.co.uk/1/hi/uk/8074947.stm The garage owner at the end of the piece has it right in my opinion,why spend even more money on something you dont need when your customers all come due to word of mouth. A piece of paper saying approved means nothing to me ,but can be used as a scare
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  Can a dealer sell an accident damaged car and not disclose it? 24 Jul 2013 (Ask HJ)
  I purchased a 2010 Volkswagen Polo on behalf of my Mum from a local authorised dealer. Within a week of getting the car, my Mum noticed a clunk upon starting...
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  Peugeot 3008 Hybrid4 problems - can I get a refund? 9 Dec 2021 (Ask HJ)
  My Peugeot Hybrid4 has failed for the third time in less than a year with the latest being that the prop shaft has snapped and knackered the gearbox (happened...
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  My car needs £16,000 worth of repairs for a water-damaged engine - am I liable? 23 Mar 2020 (Ask HJ)
  I purchased a 2018 BMW X6 with a full service history and warranty until 25 October 2020. It has 22,500 miles on the clock. 140 miles into a journey, a...
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  Can I reject my faulty new car after 2 weeks? 8 Oct 2016 (Ask HJ)
  We bought a brand new 66-plate Tiguan from our local Volkswagen dealership two weeks ago. We have now got three problems with the car which showed up at...
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  Underustimated 17 Jul 2010 (Ask HJ)
  I am having real difficulty in getting Volkswagen to honour its corrosion warranty on a second-hand Polo. They have passed me round various different departments,...