I am having real difficulty in getting Volkswagen to honour its corrosion warranty on a second-hand Polo. They have passed me round various different departments, and I have had a number of telephone calls. I have never been given a sensible reason why the claim has been rejected. My local body repair shop tells me that the problem results from faulty manufacture of the panel that has been affected. Could I ask for your help with this? I bought my 2003/53 reg Polo from Inchcape in Oswestry, Shropshire in August 2008. When I cleaned it recently, I noticed that paint was peeling off the front wheel arch. Since Inchcape in Oswestry has subsequently gone out of business, I rang Inchcape Shrewsbury with a view to claiming under VW’s corrosion warranty and I took the car in for them to inspect it. They photographed the rusty area and subsequently informed me that the claim had been rejected. I then contacted the Volkswagen customer service department, who also rejected the claim.