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Discovered accident damage on my new car - is the dealer liable ? 1 Jan 2015 (Ask HJ)
I purchased a Skoda Superb (2008 model) four months ago from a local dealer. The car only had 20 miles on the clock and was fine to start with, but a few... -
Should I accept the offer of half the cost of the cam belt change in my 2009 Volkswagen Golf? 30 Nov 2013 (Ask HJ)
I purchased a 2009 Volkswagen Golf 1.4 16v at the end of February 2013. The salesman failed to mention that when it turned four years old we would need... -
Is my Jaguar X-Type's pre-existing fault covered by my warranty? 4 Jul 2012 (Ask HJ)
I would like advice on the following. I purchased a 2005 jaguar X-Type 2.0 diesel in April 2011 with a standard three month warranty. Almost immediately... -
Dealer hasn't fixed damage on used car - can I reject it? 12 Oct 2021 (Ask HJ)
I recently viewed a used Mazda 6 with a price of £7690. I agreed to pay the full asking price. The dealer offered a 12-month MoT, service and six month... -
The car I bought from a dealer looks like it's been involved in an accident - what are my rights? 26 Jul 2021 (Ask HJ)
Five months ago purchased a one owner Fiesta from a dealer with a 12 month Ford warranty. Just after delivery, I contacted the dealer explaining that the... -
A car I'm interested in is registered as another model - is this a mistake? 13 Aug 2020 (Ask HJ)
I've found a Volkswagen Golf Estate that seems a good buy in a car supermarket. I thought I would check the MoT history and it comes up as a Jetta. When... -
My daughter unknowingly bought a very faulty car online - what can she do? 7 Jun 2018 (Ask HJ)
My daughter bought a car on Gumtree, which has turned out to have lots of dangerous faults. She and her daughter drove it 300 miles home without knowing.... -
Is engine failure a common issues with the Ford Focus? 7 Jun 2017 (Ask HJ)
My Ford Focus EcoBoost is presently at a Ford dealer for investigation and I have been informed that it requires a new engine. There's less than 25,000... -
Can I legal action be taken against a dealer who registered a new car to someone else first? 9 Mar 2017 (Ask HJ)
A friend bought a car eight weeks ago from a broker who was introduced through autoeBid. Both promised in writing that the car would be first registered... -
Power steering failure on Citroen C3 12 Jul 2016 (Ask HJ)
I had a power steering problem with my 2011, 34,000 mile, Citroen C3. I was told it was due to a poor earth in the electrics, which is apparently a common... -
Discovered my car was in a serious accident - is the dealer liable? 27 Apr 2016 (Ask HJ)
I bought a vehicle from a dealer 12 months ago. The HPI check was performed and was clean. Last week I moved house and tried to change my address on the... -
Motorhome leaking water - can I reject it? 23 Jan 2016 (Ask HJ)
I purchased a motorhome in 2015. I've covered less than 1000 miles in it, but am having problems with the roof. Basically, the roof holds water and - when... -
Oil leak shortly after purchase 8 Nov 2015 (Ask HJ)
I have recently purchased a Kangoo 2004 automatic petrol. Within a few days of purchase the car started losing oil with lots of smoke. Diagnosed as oil... -
Bought a used car that's now broken down - should I sue? 23 Jan 2015 (Ask HJ)
I bought a second hand Volkswagen Polo for £995 from a local dealer a few days ago. The seller told me the car had a year’s MoT – is hasn’t. The seller... -
Used car service - where do I stand? 19 Jan 2015 (Ask HJ)
I paid a deposit for a 2011 Alfa Romero Giulietta on Jan 15th. for collection on 19th,on the 18th I got an email saying the car was due for service on... -
Cam belt failure - is my local garage liable? 4 Aug 2014 (Ask HJ)
I brought a used car from an independent garage 10 months ago with a newly changed cam belt by the same garage. Five months and 8000 miles later the cam... -
How do we get a refund for a faulty car? 19 Jul 2013 (Ask HJ)
We recently bought a 2012 Ford Galaxy. We have driven it four times and had an engine malfunction warning come up three times. We have only had the car... -
My second hand Audi has accident history 19 Jun 2013 (Ask HJ)
I bought a 2011 Audi A7 Quattro from a main dealership in Yorkshire for £34,000 in August 2012. However, in May this year the paint was peeling off in... -
Is it reasonable for a dealer to replace my RX-8 alternator three weeks after sale? 4 May 2013 (Ask HJ)
I've just bought a 2006 Mazda RX-8 with only 32,000 miles from a local independent dealer. The alternator on the car has failed after only owning the car... -
My car's service history was missing - now it's fictional 14 Nov 2012 (Ask HJ)
I bought my 2009 Vauxhall Antara from Motor Parks (Preston) in Sept 2012. At the time, I was told by Salesman that it was ex-Mobility, and had a full service...
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