My car's service history was missing - now it's fictional | Ask Honest John

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My car's service history was missing - now it's fictional

I bought my 2009 Vauxhall Antara from Motor Parks (Preston) in Sept 2012. At the time, I was told by Salesman that it was ex-Mobility, and had a full service history. However, the company has lost the service book, they have got me a new one - but they have not had it brought up to date, as yet and I keep getting passed from pillar to post every time I enquire.

I have been to another Vauxhall dealer which went the extra mile, and did a service check on it for me... And apparently the car has never been registered with Mobility, and never had a service with any Vauxhall dealership.

I now feel that I was misled into buying this car.

Asked on 14 November 2012 by col55

Answered by Honest John

Reject the car for a full refund because it is not as described.

Law here: www.honestjohn.co.uk/faq/consumer-rights/

Tags: buying motability scheme dealers advice service history

Dear Honest John,

Please help me choose my next car. I would like it to have:

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