What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Power steering failure on Citroen C3
I had a power steering problem with my 2011, 34,000 mile, Citroen C3. I was told it was due to a poor earth in the electrics, which is apparently a common problem with Citroens.
However, I have now been told it is the steering rack and the whole thing needs replacing at a cost of nearly £1300 - a quarter of the cars value. The only replacement is from Citroen themselves. Should they be responsible for this after only 34000 miles?
However, I have now been told it is the steering rack and the whole thing needs replacing at a cost of nearly £1300 - a quarter of the cars value. The only replacement is from Citroen themselves. Should they be responsible for this after only 34000 miles?
Asked on 12 July 2016 by Terry City
Answered by
Honest John
Unless they can prove that you've been holding it on full lock and burned the motor out, you can probably make a case to the supplying dealer that for a safety related component such as the steering to have failed within six years and 35k miles of new it cannot have been "of satisfactory quality" in the first place. Law here: www.honestjohn.co.uk/faq/consumer-rights/
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
The Good Garage GuideSimilar questions
Three days ago the power steering system failed on my Citroen C3. Apart from the power steering faulty light showing, everything else appears to be in order.
The local Citroen dealer say they have never...
My power steering has failed.The power steering warning light has not come on but the battery warning light is on now constantly. Is the power steering failure due to low battery power?
I have a 2009 Ford Mondeo TDCi X Sport that's done 95,000 miles. I was driving at appox 40mph when I suddenly lost my power steering. The engine management light came on and there was a rasping noise from...
Related models
Elsewhere on 
.jpg)
