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I think I've been mis-sold a car - what should I do? 21 Jan 2017 (Ask HJ)
In September 2016 I bought a new Land Rover Discovery Sport. I test drove the car at one dealer but bought from a different one who offered a better price.... -
BMW Runflat Tyres 4 Jan 2016 (Ask HJ)
I have a BMW 3 Series Touring (320d X Drive) with P7 runflats. I value the security they provide in being able to continue driving, albeit for a limited... -
Part exchange - should I do it? 25 Jan 2013 (Ask HJ)
In September 2009 I bought my first ever brand-new car (a Peugeot 107) under the government's scrappage scheme. I put down a £4000 deposit (lent by family)... -
Rusty New Land Rover Defender - 5 Jul 2012 (Ask HJ)
In July last year at 10 months old my new Land Rover Defender was returned to Lancaster Land Rover in Reading due to a number of rust and paint issues,... -
The reason for the set price of diesel is partly to do with refinement processes. 19 May 2012 (Ask HJ)
You gave the correct explanation to PW of Leicester regarding the price of diesel. To expand on it, the fraction of the barrel that the diesel comes from... -
How can I respond after a third party dishonestly claimed for injury after I scratched his car? 5 May 2012 (Ask HJ)
In December 2010 I parked outside a shop very early in the snow and ice. When I came out the car park was empty. I reversed back, but could not see properly... -
Problems with an Almera 6 Feb 2012 (Ask HJ)
My Almera 1.8 has done 60k easy miles 'never driven hard' and is regularly maintained. I recently had to replace a coil pack on No1 piston, which... -
Are speed humps causing unusual wear and damage to my Audi A6's tyres? 12 Jan 2012 (Ask HJ)
It recently came as a shock to find that my four-year-old A6 2.0 TDI Avant failed its MOT and that the cost of the recommended remedial work was almost... -
Vauxhall Zafira cutting out - how to get fault codes? 4 Jan 2012 (Ask HJ)
I have a Vauxhall Zafira 2000yr. A few weeks ago I was driving and the car cut out, stereo and lights work ( ruling out battery ) but the windows wouldnt... -
Should the Association of British Insurers comment on the lack of 'good faith' in the industry these days? 4 Jul 2011 (Ask HJ)
An increasing number of letters featured in your column concern the practices of insurance companies. The problem it seems to me is that the insurance... -
Audi S3 first service followed by engine oil loss 7 Jan 2011 (Ask HJ)
My wife's S3 was 11 months 29 days old when at 7900 miles I sent it to an Audi main dealer for oil service on 30 Dec 2010. After 40 miles I discovered... -
My motorcycle seized a day after being serviced due to low oil. What are my rights? 2 Sep 2010 (Ask HJ)
My question concerns a motorcycle, but that is not significant as I believe the circumstances would apply equally to a car. On 22 June this year I bought... -
Is there anything I should look for when buying a BMW 320Ci SE, and is this a good deal? 17 May 2010 (Ask HJ)
I am thinking of buying a BMW 320Ci SE Auto Coupe, 2.2-litre, 2004, one owner, full history, 34,500 miles, auto. It has extras including leather seats,... -
Drive shafted 17 Apr 2010 (Ask HJ)
I am appalled by some of the tales of dodgy behaviour by dealers. Here's one to add to the list. In February 2009 I bought a used 05 VW Passat 2-litre... -
Grate expectations 25 Jan 2010 (Ask HJ)
I was driving along a fairly new all-purpose road that runs parallel to the motorway, in the dark, no streetlights and some way from habitation. It was... -
Swirl guides 5 Sep 2009 (Ask HJ)
My son has a 37-month-old SAAB 9-3 1.9 diesel that has done 30k+ miles. He bought it at 12 months old from Gordon Lamb Saab in Sheffield, which as since... -
Springquecento 4 Jul 2009 (Ask HJ)
I have a FIAT 500, which I bought new last September. About one and a half months ago I took it into the garage as it was making a high pitched noise and... -
Sue dough 13 Jun 2009 (Ask HJ)
It has been suggested by many that I contact you to see if you assist with a dispute, over a well-documented fault, that I am having with Mercedes-Benz... -
Undisposable 28 Feb 2009 (Ask HJ)
I have a SAAB 9-5 Turbo, some 10 years old with 120k on the clock. Recently my hydraulic steering went and now the slave cylinder in the clutch has gone.... -
Do stop-start systems cause engine wear? 29 Apr 2024 (Ask HJ)
My wife read an article that automatic stop start on a modern engine can damage the engine beause of inadequate engine lubrication. I told her that when...