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Our newly-bought, used Mazda CX-5 is emitting white smoke - what should we do? 9 Feb 2018 (Ask HJ)
We've recently purchased a 2014 Mazda CX-5 2.0 petrol with 108,000 miles on the clock. On the day of the purchase, we pointed out some white smoke coming... -
We have a garaged 1991 Mercedes-Benz 300 that we want to sell - is it worth getting it running first? 31 Jan 2018 (Ask HJ)
We've been given a 1991 Mercedes-Benz 300 that we now wish to sell. It's been garaged for the last eight years. It has 157,000 miles on the clock and is... -
BMW Approved Used scheme - has my car been serviced properly? 31 Mar 2013 (Ask HJ)
I purchased an approved used BMW (2006 330i Touring M Sport) from a BMW dealer in August 2012 which I have two questions about; 1/ It has come to light... -
Should the dealer pick up this bill? 16 Oct 2012 (Ask HJ)
I purchased a vehicle VAUXHALL VECTRA DESIGN CDTI from Halesowen Motorhouse in the West Midlands on 2/5/2012. I had never purchased from a dealer in the... -
My Ford Focus needs a new engine but wasn't serviced by Ford dealers - should they still fix it as part of the recall? 25 Aug 2018 (Ask HJ)
I have a 2013 Ford Focus 1.0T. It is currently having a new engine fitted as there was a problem with the coolant, turbo and subsequent oil loss - which... -
Car in for warranty repair - should I have to pay for a courtesy car? 26 Sep 2013 (Ask HJ)
Can you tell me if I should be forced to pay for a courtesy car? My 2011 Renault Megane has suffered head gasket problems and it’s going to be off the... -
A bought a car that now needs repairs - and the dealer is refusing to pay. What do I do? 15 Apr 2017 (Ask HJ)
I recently purchased a Vauxhall Astra but within the first 24 hours the battery died and the rear left tyre needed replacing due to having a puncture beyond... -
We only do trips of 10 miles at a time - should we avoid buying a diesel car? 10 Apr 2018 (Ask HJ)
Our 2004 Jeep Grand Cherokee is tired and we fancy a Mercedes-Benz ML-Class 3.0. We're wary of diesels because we only do trips of about 10 miles. Should... -
Corroded head gasket - should Kia pay for the repairs? 6 Jan 2016 (Ask HJ)
I purchased a used 2009 Kia Picanto last year from a dealership. One evening after work the car started shuddering and making an awful noise. In the morning... -
Ford focus EcoBoost engine failure 7 Nov 2014 (Ask HJ)
I have a 2012 Ford Focus with the EcoBoost engine. It's done 19,000 miles and recently broke down with a serious and spontaneous overheat. I was rescued... -
Bought a faulty used car - what are my rights? 15 Jun 2014 (Ask HJ)
Two months ago I bought a used car for £749 - a 2005 Rover 25. It had covered 74,000 miles and was in good condition with three months left on the MoT....