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Bought a faulty used car - what are my rights?
Two months ago I bought a used car for £749 - a 2005 Rover 25. It had covered 74,000 miles and was in good condition with three months left on the MoT. During the test drive I noticed the brakes were very squeaky and was assured they would be dealt with by the dealer.
I picked up the car a week later and was told new disks and pads had been fitted, also that the head gasket had been replaced a few weeks earlier.
Two weeks ago I was driving the car when it veered to the left violently on braking, narrowly missing another car.
The AA were called and I was told that the caliper bolts had been tightened to the point where they had stripped the threads and nearly caused a accident. The car was repaired by the AA patrol and was advised to send a letter of complaint to the dealer stating my dissatisfaction to which has not been responded to. What are my rights?
I picked up the car a week later and was told new disks and pads had been fitted, also that the head gasket had been replaced a few weeks earlier.
Two weeks ago I was driving the car when it veered to the left violently on braking, narrowly missing another car.
The AA were called and I was told that the caliper bolts had been tightened to the point where they had stripped the threads and nearly caused a accident. The car was repaired by the AA patrol and was advised to send a letter of complaint to the dealer stating my dissatisfaction to which has not been responded to. What are my rights?
Asked on 15 June 2014 by stevenb
Answered by
Honest John
Here: www.honestjohn.co.uk/faq/consumer-rights/ But your rights are obviously limited when you actually paid less than 10% of the the cost of the car when it was new.
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
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