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Contract hire - how can I dispute an end-of-lease bill? 22 Oct 2016 (Ask HJ)
I returned my four year-old 89,000 mile Volvo V70 back to the dealer last week. The car was on contract hire and the assessor pointed out a small handful... -
What's the best family car for £10,000? 23 Aug 2013 (Ask HJ)
We are looking for a family car. Our main criteria is: (1) Big enough for a young family yet as car like as possible and easy to drive/park locally; (2)... -
What is the long term life of EV batteries? 1 Oct 2019 (Ask HJ)
I am selling my Audi A4 Allroad 3.0 TDI and am trying to decide upon either a hybrid or EV. Is there any data available on the rate of decline in performance... -
Audi RS6 - what causes wheel buckle? 16 Jul 2016 (Ask HJ)
My Audi RS6 was bought new in late 2015 and has done 5000 miles. I reported an issue to the local dealer (not the supplying dealer) of a vibration through... -
Which hatchback is best for carrying a dog? 11 Jul 2016 (Ask HJ)
I'm considering buying a used saloon-shaped hatchback. I quite like the Audi A5 Sportback, BMW 4 Series Grand Coupe, Ford Mondeo and Skoda Superb. Is there... -
Is it worth using premium fuel in an old car? 2 Jun 2016 (Ask HJ)
Having just sold my 2004 BMW 330 convertible to a family member after seven fault free years, I intend to replace it with a 328 Touring on my budget of... -
Successful rust claim on my Passat 9 Mar 2015 (Ask HJ)
After reading recent Q&As I contacted my local Volkswagen garage to make a claim for rust bubbling through on both front wing wheel arches. In the HJ advice... -
Ford Mondeo - should I sell it or run it into the ground? 27 Sep 2013 (Ask HJ)
I have a 2007 Ford Mondeo 1.8 TDCI Titanium X estate. It was my company lease car, which I bought a year ago on leaving the firm for £2500. It has 114,000... -
Fuel pump failure with ultra-low-sulfur diesel 30 Jun 2013 (Ask HJ)
My distributor type fuel pump on my Renault Kangoo van has failed at 98,000 miles. The fault has been put down to ultra-low-sulfur diesel - apparently... -
Ripped off by a 'Good Garage'? 12 Aug 2012 (Ask HJ)
I took my 1993 Mazda MX5 for a service and got a phone call to say that the left front brake caliper was leaking brake fluid and needed to be replaced... -
Which 4x4 SUV and small runaround for a tall driver? 21 Apr 2012 (Ask HJ)
We have recently retired, aged 62 and 55. We intend to dispose of our eight-year-old Jaguar S-Type (62,000 miles, average condition) and Ford Focus Ghia... -
Why has my Mercedes-Benz B150's gearbox failed at four years old? 12 Sep 2010 (Ask HJ)
I purchased a Mercedes-Benz B150 automatic new just over four years ago. I currently have 91,000 miles driven. It is serviced at six-month intervals by... -
Can I add K&M Auto-Techniks to your Good Garages guide? 10 Jun 2010 (Ask HJ)
I'd like to recommend K&M Auto-Techniks of Windsor. They are simply brilliant. As a female driver I have been pretty consistently unhappy with service... -
Timing chain rattle – do I need to replace it? 28 Nov 2016 (Ask HJ)
The timing chain on my 2002 BMW 318i has begun to make a rattling noise. It has 146,000 miles on the clock and I rely on it for my daily travel. Should... -
L200 engine making a tapping noise 9 Sep 2014 (Ask HJ)
I recent bought a used Mitsubishi L200 pick-up from a dealer and noticed a tapping noise coming from the engine. The dealer has put additive in to the... -
A friend and I have decided to drive to Italy - what used car would you suggest for a road trip? 17 Apr 2019 (Ask HJ)
A friend and I have decided to drive down to Italy and meet our wives (they are flying down) for a weeks holiday. We thought we would take in the Nurburgring... -
Manufacturer contribution towards repair 27 Nov 2015 (Ask HJ)
The Volkswagen emissions scandal is going to cost them billions. Does this mean that their policy regarding contributions towards repairs is to reject... -
Do light-sensing headlights cause accidents? 16 Nov 2013 (Ask HJ)
The Isle of Sheppey crash in September involved 130 vehicles in thick fog. Apparently many of them didn't have their lights on. Obviously, there are some... -
My Volkswagen Golf broke down because the servicing dealer did not change the DSG fluid - is he responsible for repairing it? 3 Apr 2011 (Ask HJ)
I have a Volkswagen Golf Hatch 2.0 TDI GT (Automatic). The car does approximately 500 miles a week and has been serviced every 10,000 miles by the supplying... -
How long should BMW take to fix an engine management fault on my 320? 13 Sep 2010 (Ask HJ)
I recently booked my car for a service and the engine management light was on. It is a 320 petrol coupe and the three-year warranty expires at the end...
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