I returned my four year-old 89,000 mile Volvo V70 back to the dealer last week. The car was on contract hire and the assessor pointed out a small handful of minor scratches, but said none of them contravened the leasing guidelines on the condition of the car. I have the report and took photos of my car before it was returned. I far as I am concerned it was absolutely clean on return.

Today I received a demand from Volvo Car Leasing for £439 - claiming two scratches on door panels, a damaged alloy wheel and two poor repairs to front off-side wing and bumper cover. The bumper and wing had minor damage repaired two years ago from my insurance approved repairer following a very minor collision (not my fault). The repairs looked good to me and there were no visible marks of said repair - again I have photographic evidence - as I do of the alloy and paintwork. How do I dispute this bill as feel that it is a blatant attempt to extort more money from me?