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  Plight shift 27 Jun 2009 (Ask HJ)
  We are considering formally rejecting my wife's December registration new Corsa Design 1.4 Auto. We have tried to get a resolution to a gearbox problem...
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  Bought an unroadworthy car from private seller - what are my rights? 28 Nov 2014 (Ask HJ)
  I bought a second hand car a few weeks ago and booked it in to my local garage to have it checked over. The garage has since given me a list as long as...
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  Is it normal to need a new clutch after eight year? 15 Jul 2022 (Ask HJ)
  I have just had a new clutch and wing nut fitted to my 2013 Audi A3 - is this a normal fault? We bought the car 8 years ago. Is it my driving?
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  How long should a head gasket last? 7 Jul 2021 (Ask HJ)
  Is it normal for a head gasket on a Peugeot 207 to pack up after only 41,000 miles? Thank you.
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  Can a dealer sell a car without offering a warranty? 1 Jun 2018 (Ask HJ)
  My cousin has bought a used car from a Citroen garage. She was offered a good part exchange but the salesman told her the car did not come with a warranty....
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  The clutch is slipping on a used car we bought four months ago - should the warranty cover this? 21 Feb 2018 (Ask HJ)
  I purchased a second hand 2014 A5 Sportback in October 2017. We received a six month warranty with the car and now the clutch is slipping. The warranty...
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  My daughter's new Skoda Citigo is faulty - what do you think we should do? 26 Jun 2017 (Ask HJ)
  Our daughter purchased a 2013 Skoda Citigo earlier this year after passing her driving test. The car is now developing a problem selecting first and reverse...
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  Can a car dealer be held liable over a missing DPF? 24 Nov 2016 (Ask HJ)
  Can you clarify the situation regarding DPFs? What would happen if a used car was bought from a dealership and subsequently (after two years) found that...
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  Can I reject a faulty new car the garage can't fix? 20 Dec 2015 (Ask HJ)
  I purchased a new Mitsubishi ASX at end of September 2015, had very stiff gear change and very bad condensation inside on windscreen. Garage saw the problem...
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  Mercedes C63 AMG fault 10 Sep 2015 (Ask HJ)
  I bought an 18 month old C63 Coupe 507 Edition and the car has a judder from start off. The car has been into three Mercedes dealers and off the road...
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  Audi oil consumption 27 Aug 2015 (Ask HJ)
  My son has in the last 6 weeks purchased an Audi A5 coupe S line 1.8 TFSI. 11 plate c55k mileage from Car Shop. He had it serviced very quickly at Audi...
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  Used car doesn't match advert - can I reject it? 1 May 2015 (Ask HJ)
  I brought a used BMW X5 from a reputable dealer; however, I've noticed the car's equipment doesn't match the advert. As a result, brake function (with...
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  Can I make a warranty claim over a broken clutch? 27 Nov 2014 (Ask HJ)
  I purchased a used (2008) Audi A4 Avant 2.0TDI from an independent dealer seven weeks ago, which is 150 miles away from home. The clutch has failed within...
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  My used car stinks of smoke - can I return it? 28 Jul 2014 (Ask HJ)
  I bought a used Honda Civic (2013) a few days ago from a Honda dealer. I was told it was a non-smoker's car, but since getting it home I've noticed it...
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  Used Beetle has paint peeling off - should the dealer pay for a respray? 15 Jul 2014 (Ask HJ)
  I have a 2005 Volkswagen Beetle, I have owned it for two months, with a three month warranty from the dealer. However, last week I noticed that the rear...
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  Power steering fault after 1 week - is the dealer liable? 16 Apr 2014 (Ask HJ)
  We recently purchased a used Fiat Punto for my daughter who has just passed her driving test. A week after she got it the power steering started causing...
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  Refunds 11 Apr 2014 (Ask HJ)
  I bought a Freelander 2 in July 13, in Feb of this year it went in for a new rear differential (one of the bearings had failed). Since this was fitted...
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  Discovered my car has dangerous faults - what should I do? 17 Mar 2014 (Ask HJ)
  I have bought a used car that has been condemned after an AA call out. I only bought the car a week ago (MoT was carried out 180 previous to me buying...
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  Faulty clutch on BMW Mini – should the dealer pay for the repairs? 24 Jul 2013 (Ask HJ)
  In April 2013 I bought a 2008 Mini Cooper from an independent dealer. The car was fine until yesterday when it started to make a noise. BMW Mini has...
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  Is the dealer responsible for this Dacia problem? 14 May 2013 (Ask HJ)
  I have had a few problem with my new Dacia - the most serious being the complete tow bar becoming loose when towing and causing damage to the rear bumper....