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Hippy hippy shake-up 31 Jul 2010 (Ask HJ)
hip, hip, hooray. The despicable, rip-off stealth tax on property HIPS scheme is being abolished by Cameron and partners. I had one done when we wanted... -
A dealer has pulled a warranty he gave me on a car after being dissatisfied with my part-exchange. What can I do? 15 Jul 2010 (Ask HJ)
I purchased a car today. I am really happy with it, though the "full service" he stated was only a quickie and I have a tyre on the legal limit, and just... -
Start err problem 23 May 2009 (Ask HJ)
I have a 57 plate BMW 118i with auto stop start engine. Throughout last summer the auto stop start engine re-activated itself after a couple of minutes.... -
Major electrical issues with Fiat 500 1 May 2015 (Ask HJ)
I have had a Fiat 500 1.4 lounge from new. Now experiencing major electrical problems. Warning messages on dash, oil light on, headlight light on. Tailgate... -
Buying a used car - what are my consumer rights? 16 Oct 2014 (Ask HJ)
A friend of mine bought a Volkswagen Tiguan about seven weeks ago. However, yesterday, the infotainment system started experiencing problems. Upon start-up,... -
Is a Ford Puma Black a future classic? 9 Jan 2020 (Ask HJ)
I own a year 2000 Ford Puma Black Special Edition with 53500 miles on the clock which has been a much-loved family owned second car for around 14 years.... -
Our fusebox caught on fire - do we have any recourse as we've only owned it five months? 21 Sep 2017 (Ask HJ)
We've owned a 2013 Volkswagen Passat for the past five months. This morning, while my wife was driving to work, she heard a crackle and thought it was... -
Which family MPV will be reliable and has room for three adults in the back seats? 18 May 2013 (Ask HJ)
Our 12-year-old Renault Kangoo is now on its last legs, our Hyundai i20 is too small as a main family car for two adults and three growing kids, and we... -
Why are Jaguars particularly comfortable for me despite my bad back? 12 Aug 2012 (Ask HJ)
12 years ago I was in permanent pain whether sitting, standing or lying down. My chiropractor told me he could no longer help me after 20 years of successful... -
Sept 2011 Golf - flat battery problem 12 Apr 2012 (Ask HJ)
I purchased a brand new Golf 1.4 TSI 5dr in Sept 2011 and have been very happy with it. When it was parked at home 2 days ago I noticed that both front... -
Back to the Landy 9 Oct 2011 (Ask HJ)
Regarding the recent article about running older and much simpler vehicles that are perfectly adequate for everyday use, one glaring omission in the list... -
Why does the battery on my Alfa Romeo 159 TI discharge after two weeks without use? 8 Aug 2010 (Ask HJ)
Last year I purchased an Alfa Romeo 159 TI from new. I was travelling 50 miles to and from work each day. Initially the car was near perfect and I certainly... -
Counsel taxed 20 Jun 2009 (Ask HJ)
My car was stolen from outside my house. The community police visited and asked me twice if I wanted victim support (no thank you). I spoke to the police... -
Buying a used car that's suitable for older drivers 8 Feb 2016 (Ask HJ)
My wife and I are in our late 70s. We need to replace our Nissan Almera. We are looking for a two-year old used car. Reliability is paramount and we want... -
Astra making buzzing sound - what's wrong? 19 Oct 2013 (Ask HJ)
I’ve just bought a new Vauxhall Astra SRI, but noticed a buzzing noise at around 30/40mph. Any idea what’s causing it? -
Is there a known fault with the Volkswagen 2.0-litre turbodiesel engine? 28 Jul 2012 (Ask HJ)
I have heard that there is a known fault in the Volkswagen 2.0-litre turbodiesel engine, which I have in my 2008 Skoda Octavia, which causes it to cut... -
Can I reject a used car because of a faulty battery? 20 Jun 2023 (Ask HJ)
I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started... -
My used car warranty doesn't cover lack of smartphone connectivity. Is this fair? 19 Jun 2020 (Ask HJ)
The PCM (Porsche Communication Management) system in my recently purchased 997.2 is quite capable of interfacing with a smartphone, but it doesn't. I'm... -
What tracker systems do you recommend? 20 Aug 2019 (Ask HJ)
I am buying a 2016 Range Rover Sport and my insurers say I must have a tracker fitted. Is there a way to check if it already has one? Do you recommend... -
Is keyless theft a genuine problem on new cars? 5 Oct 2018 (Ask HJ)
Keyless hacking is in the news a lot. How real is it? I understand there are three types of keyless systems - ones that unlock the doors but still have...