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Why don't service station staff try to help disabled drivers? 15 Dec 2012 (Ask HJ)
I felt I had to write to say how appalled I am of my husband’s treatment at petrol stations. He is severely disabled (a paraplegic who uses a wheelchair)... -
Bogus collision driver is trying to scam money out of me 17 Nov 2012 (Ask HJ)
Last night I drove very close to a 2001 Peugeot 306 in my Volkswagen T4 at around 3-5mph on a petrol station forecourt. I avoided it altogether, but the... -
Reported MPG against real - can this be right? 3 Nov 2012 (Ask HJ)
I've recently bought a BMW E93 Convertible 325D Auto and have been looking carefully at the MPG figures. I never get anything like what the manufacturer... -
Buying a small 4x4 15 Oct 2012 (Ask HJ)
Our friends are moving to Dorset and want a small 4x4 for country lanes and have asked me to research. Requirements are diesel, leather upholstery, decent... -
Van permanently parked outside - how can I get it moved? 11 Oct 2012 (Ask HJ)
For the last eight weeks an old, tatty Ford Transit has been parked outside my next door neighbours' house. It hasn't moved for over eight weeks since... -
Which compact estate? 9 Jun 2012 (Ask HJ)
I'm looking to get a bigger car, as with now 2 children I have well and truly outgrown my Fiat Panda! I'd prefer a compact estate over an MPV as they... -
Mini Clubman or Fiat 500? 21 Apr 2012 (Ask HJ)
I am considering changing our second car for a small, cheap-to-run car with low tax. I would buy newish. A Fiat 500 or Mini Clubman both appeal, the Mini... -
Peugeot 307 anti pollution fault 4 Apr 2012 (Ask HJ)
I have an 04 Peugeot 307 petrol. When the car is cold, it judders as though there is not enough fuel going through. If the engine has not warmed up by... -
Buying a used, large car 18 Mar 2012 (Ask HJ)
For the past 3 1/2 years I've been driving a 1.6HDi Citroen Xsara Picasso. At the time of purchase I had a 40 mile round trip commute on top of holidays... -
Volkswagen group engine confusion 12 Jan 2012 (Ask HJ)
If the 2.0-litre(210 bhp) engine is the same in the Audi TT, Golf GTi and Volkswagen Scirroco, why is there such a big difference in quoted torque figures? The... -
A comfortable estate car for £2500 4 Jan 2012 (Ask HJ)
Time to replace my ageing Mk1 Ford Galaxy 2.3 auto. It's been pretty good but soulless and it eats drivetrain components and tyres. I don't really... -
Dealer good will - how far should it go? 28 Dec 2011 (Ask HJ)
My sister in law recently bought a 54 reg Mercedes CLK 270CDi auto with 130k on it. Over Christmas she came to stay with us for a few days which involved... -
Buying a new used car car for my 20k a year commute 13 Oct 2011 (Ask HJ)
I drive 20k miles a year, on a good mix of motorway and urban routes. I commute in heavy traffic and need a car that meets lots of criteria: Comfortable... -
Can you recommend a small 4x4 for use on snow-covered roads? 4 Sep 2011 (Ask HJ)
I live on a hill and my drive is very steep. I did have a BMW X3 which was great in the snow but I foolishly sold it last year for a BMW 1 Series thinking... -
Do people realise that lithium ion batteries, of the sort used in electrical cars, can be very damaging to the environment? 30 Jul 2011 (Ask HJ)
A lot is being made of lithium ion battery cars and hybrids, but there seems to be a stumbling block on range and cost, and probably on environmental grounds.... -
My car caught fire 8 Jun 2011 (Ask HJ)
On Friday 1st April I was driving along the road in my 2006 Audi A4 convertible with my three year old daughter. All of a sudden I started to smell... -
Will you investigate the reasons for my friend's Jaguar XF's engine developing a dangerous fault? 21 May 2011 (Ask HJ)
I am an ex-consumer adviser and am appalled by the way a friend has been treated by Jaguar Motors, and a Jaguar main dealer. Although there has been a... -
My Citroen C5 estate's DPF system needed replacing after 92,000 miles - I'm quite satisfied with that. 3 Apr 2011 (Ask HJ)
I thought that you might find my experience to be a vaguely interesting contribution to the DPF discussion. I agree that, on the whole, they are probably... -
How can I retrieve £280 that I contributed to the cost of repairs on a warrantied Vauxhall Vectra last year? 3 Apr 2011 (Ask HJ)
I purchased a 2005 Vauxhall Vectra V6 CDTi last November. I also bought a year's warranty cover for £350 from the same dealership. After three months a... -
Car will not rev up 18 Mar 2011 (Ask HJ)
I have a Peugeot 807 2.2HDi on an 04 plate. It will not rev up properly. The turbo is good, pdf is good, car starts first time and ticks over fine but...