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  Can I reject my faulty used car? 6 Oct 2014 (Ask HJ)
  A few months ago I bought a Toyota Previa diesel (2002) with 64,000 miles on the clock. Within two weeks it required a new clamp on a hose. It also needed...
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  Can I get a new Ranger to replace mine with faulty paint? 8 May 2013 (Ask HJ)
  I have a 2 month old Ford Ranger. Paint work is faulty over half of the truck. Ford has said there is a few which have this problem and we have a e-mail...
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  Buying a 'trade sale' car? 28 Mar 2012 (Ask HJ)
  Are my rights affected re Sale of Goods act if I buy a car from a dealer who claims they sell vehicles at trade prices aimed at businesses? I bought...
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  My grandson's new Vauxhall Corsa is faulty - what are his rights? 23 Oct 2017 (Ask HJ)
  Two weeks ago, my grandson bought a 2015 Vauxhall Corsa 1.2 for just over £6000 from a main Vauxhall dealer. It came with a one year warranty and the car...
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  Are you covered if you find out after you've purchased a vehicle that it's mileage is clocked? 4 Mar 2017 (Ask HJ)
  Are you covered if you find out after you've purchased a vehicle that it's mileage is clocked?
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  Can I reject my Mercedes-Benz GLC before final payment? 15 Jan 2017 (Ask HJ)
  I am due to take delivery of a new Mercedes-Benz GLC next month. Should I check it and reject it before the final payment or accept it and fight afterwards?
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  Can I reject a car over a scratched windscreen? 25 Mar 2015 (Ask HJ)
  I have just collected our used (2012) Audi A3 from an approved dealer. On the drive home we noticed that the windscreen is severely scratched in several...
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  What are my rights if my car's clutch/flywheel broke within 6 months of purchase? 9 Jan 2017 (Ask HJ)
  I recently purchased a 2012 vehicle at the end of August 2016 which came with an initial 3 month guarantee and a 2 year warranty I opted to purchase. The...
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  My son's new car has developed problems already, what are my rights? 30 Aug 2023 (Ask HJ)
  Hello HJ, my son purchased a 2020 Peugeot 208 GT Line from a local non-franchised dealer. The vehicle was registered on 13 August 2020 and has done around...
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  What rights against a private seller? 15 May 2013 (Ask HJ)
  I've just bought a 71,000 mile 2004 Subaru Forester 2.5XT in an eBay auction. It was listed with a FSH. However, once I got it home I noticed that the...
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  I recently bought a van that now seems faulty - can I reject it? 28 Oct 2017 (Ask HJ)
  I bought a Volkswagen Crafter, with 61,000 miles on the clock, for £10,400 a week ago. The price seemed about right, although my gut told me it’s had heavy...
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  I bought a car that isn't in good condition. Can I get my money back? 11 Jan 2021 (Ask HJ)
  I bought a car but on collection but it was not in good condition. The transaction was done a few days ago. Can I return the car and get my money back?
• Ford Transit - A Faulty Van - what are my rights? 3 Mar 2019 (Forum)
  The sales garage bought it from another garage and he has said the mechanic there doubts there is anything wrong with it but he is willing to have a look at it. That didn't sound very impartial to me so I started to look into my rights and under the consumer act I said I wanted to reject the van. However, in the small print (that I signed) it says they only deal business to business, making my consumer rights different. Has anyone had an experience like this?
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  Van engine has failed after ten months of sale - is the dealer liable for repair costs? 23 Jun 2017 (Ask HJ)
  My friend bought a used 2012 plate Ford Transit for her business in September 2016 for £6000 from an independent trader. After 10 months of ownership the...
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  Why is our Citroen DS3 misfiring? 2 Jan 2015 (Ask HJ)
  Our Citroen DS3 has developed a misfire. Any idea why and how we can fix it?
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  Dodgy Dodge dealer 24 Sep 2012 (Ask HJ)
  I am having a nightmare with Chrysler Dodge. My car is sitting on my drive with a defective alternator that is within warranty, but the customer service...
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  Rejecting a car 21 Sep 2011 (Ask HJ)
  What rights do I have to reject a car purchased in June 2010? When we purchased the car we had agreed a timescale for the main dealer to complete the...
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  Are dealers liable for repairs necessary to a car for the first six months after sale? 27 Oct 2010 (Ask HJ)
  Some time back you reported a legal precedent where a dealer was held liable for repairs to a car that developed faults in the first six months from the...
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  My new Hyundai i20 is stuck in reverse at just two weeks old - should I reject it? 2 Jun 2010 (Ask HJ)
  My new Hyundai i20 stuck in reverse and won't shift. It is back at the dealer and they are repairing the gearbox. Should I accept this or should they be...
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  Warrant piece 9 May 2009 (Ask HJ)
  I bought a 3 and a half-year-old BMW 120D from CarGiant two weeks ago for £8.5k. On returning to London from Devon, after my first long journey in it,...