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I bought a car that was advertised as ULEZ compliant but turned out not to be - what can I do? 17 May 2023 (Ask HJ)
I recently purchase a vehicle which was sold as being ULEZ compliant. I asked the dealer to confirm this which they did in writing. On completion of the... -
Should the dealer have told me about a car's ownership history? 12 May 2022 (Ask HJ)
I recently purchased an 18 plate used car from a local main dealer. It was an approved used car with a full service history from the dealer and two years... -
Buying a used car - is four previous owners too many? 26 Nov 2020 (Ask HJ)
When buying from a dealer, should I be put off if the car has had lots of previous owners? I've found a nice Lexus CT 200h with 63k miles on the clock,... -
Tricked into buying an ex-rental car 27 Oct 2015 (Ask HJ)
I bought a six month old Volvo XC60 from my local Volvo dealer in Sunderland on the understanding that it was an ex Volvo UK management car. Two weeks... -
I want to buy a discounted new car - is this legal and safe? 12 Aug 2012 (Ask HJ)
I am thinking of ordering a new Yeti S 1.2 DSG from an online car trader as the list price is discounted by 13 per cent. They told me that they hold the... -
How can I contact the DVLA to tell them I've sold a car? 12 Jun 2011 (Ask HJ)
In March I was having my car touched up and improved at the motor engineers I have used for some years, Simon Green Ltd., Leeds. Whist there a motor dealer... -
How does the data protection act fit into the Protection of Freedoms Bill? 21 Mar 2011 (Ask HJ)
Regarding the possibility of the British Parking Association (BPA), or any other organisation, obtaining permission from the Government to have access... -
I bought an HPI-checked car that turned out to be cloned. How can I get my money back? 11 Sep 2010 (Ask HJ)
I purchased a car in May 2010 from a private seller. I conducted various checks including HPI and all came back positive, matching the info the vendor... -
Ex-pat witness 13 Jun 2009 (Ask HJ)
There is a person in the UK who advertises on the Costa del Sol in one of the local English language newspapers, from a UK address (email and tel. no.)... -
What is the car tax on my converted VW Transporter? 12 Apr 2023 (Ask HJ)
I own a 2012 Volkswagen T5 which was converted in 2017 to a pop-top camper with windows etc. My V5C section D5 body type was changed to motor caravan in... -
What is the road tax VED for my Volkswagen camper van? 11 Feb 2020 (Ask HJ)
What is the cost of the road tax for our Volkswagen camper? -
How do we go about driving a classic car through France's clean air zones? 22 Feb 2018 (Ask HJ)
I was under the impression that the French authorities had banned classic cars - even if they were over forty years old - from entering major French cities.... -
My car has been off the road since 1992 - what documents do I need to get it back on the road? 12 Nov 2018 (Ask HJ)
I have a 1983 Alfa GTV which has been off the road and garaged since 1992, well before SORN came in. I have the old style V5 logbook What do I need to... -
Engine replacement - do I need to tell the DVLA? 16 Apr 2014 (Ask HJ)
I have recently had the engine replaced in my 2012 Skoda Fabia vRS at approx 8500 miles due to notorious high oil consumption (approx 1/3 of the engine... -
DVLA have mislaid details of a motorcycle we sold - do you have any advice? 28 Dec 2013 (Ask HJ)
My son sold a motorbike back in the spring. Nothing wrong with the deal. He sent the relevant bits off to the DVLA next day. Now, six months later, the... -
Parking in a disabled bay. 31 May 2011 (Ask HJ)
I visited my local ASDA Hypermarket on Sunday and upon finding no mother and baby spaces I parked in a disabled bay - there were over a dozen other free... -
My wife’s keeper 6 Jun 2009 (Ask HJ)
On 20 December 2008, I part-exchanged my wife’s car at a dealership. I sent the V5C section 9 form to DVLA notifying them that I had disposed of it. I... -
I’m abroad for a year and want to park my car up - how does this affect insurance? 5 Mar 2019 (Ask HJ)
I’m away for a year and want to leave my car with my father-in-law. He will be keeping it on his drive and hardly driving it. How does this affect insurance?... -
Can a Cat B write off legally be allowed on the road? 17 Dec 2018 (Ask HJ)
I have been offered a cheap car but the seller has said it was once an insurance write off. A quick check shows it was a Cat B write off in 2008. Everything... -
My automatic car is registered as a manual - what should I do? 2 May 2017 (Ask HJ)
I put my license plate numbers into a car insurance website and the reg came up as a manual transmission, but the car is an automatic. I only have an automatic...