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  Gearbox problem which is being repaired, can we still reject the car? 30 Nov 2022 (Ask HJ)
  After 15 days of car ownership the car developed a fault. It is an automatic, the gearbox would not engage any gears, whether it be first or reserve. The...
• FIAT Bravo - Looking for advice regarding my consumer rights 18 Dec 2017 (Forum)
  Right to make it clear from the outset this doesn't concern a matter in connection to any motor vehicle! Hoping my post will still be accepted though. Looking for some  knowledgable advice regarding Consumer Rights. I recently returned an item of electronic equipment which
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  Think my car has a hidden accident history - can I reject it? 27 Feb 2016 (Ask HJ)
  Three months ago I purchased a used 13 plate Ford B-Max 1.0 Titanium from a dealer. Upon owning the car my wife and I noticed that the rear bumper is a...
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  Used car has broken down after 1 week - what are my rights? 21 Jan 2016 (Ask HJ)
  I bought a 2006 Volkswagen Golf from a motor trader one week ago. Two days later noticed it was driving oddly. I took it to a mechanic who has told me...
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  My car has developed a fault, what are my rights? 10 Jan 2022 (Ask HJ)
  I recently bought a 2014 Subaru WRX STI from a secondhand dealer, which came with a three-month engine and gearbox warranty. A week later, there was a...
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  My newly-bought car clunks in lower gears. Is this normal? 20 Apr 2021 (Ask HJ)
  I recently bought a 2017 diesel Ford Focus, which clunks in the lower gears when I release the clutch. I have been told by Ford that it is the dual mass...
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  Can I reject a vehicle that broke down while being delivered to me? 30 Jun 2020 (Ask HJ)
  A new Volkswagen campervan has broken down whilst being driven to me on trade plates. It is being registered to me from 1 July 2020 and all monies have...
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  I bought a used car advertised as having two previous owners but it actually has eight - what can I do? 9 Mar 2020 (Ask HJ)
  I brought a 2010 Mercedes-Benz CLC three weeks ago. It was advertised as two previous owners but when I got the logbook yesterday it has eight. What should...
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  Golf GTI needs a new engine - who should pay? 8 Nov 2011 (Ask HJ)
  1st November my Golf GTI, which I have owned from new, cut out without any warning and would not restart. It was recovered to the local Volkswagen...
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  I've just bought a Vauxhall Astra with a power steering fault - how should I proceed? 17 May 2010 (Ask HJ)
  I've just bought a Vauxhall Astra 1.4 16v SXi 3dr with 7600 miles on the clock. After using it for four days, the power steering seems to fail when going...
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  My car has a hidden accident history - what are my rights? 21 May 2016 (Ask HJ)
  I purchased a used car seven months ago and have just discovered that it was involved in an accident. Water has also started to enter the car, causing...
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  What are my rights if I bought a used van with an undisclosed worn clutch? 24 Jan 2017 (Ask HJ)
  I bought an SWB van from the dealer on 19 January 2017. It had a full service history, 123,000 miles and I paid £2400 with VAT. I drove home and left...
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  New car problems - can I demand a replacement? 16 Mar 2016 (Ask HJ)
  I purchased a new Mercedes A200d a few weeks ago. Within three days I had to take it back through problems with the lights. Have now returned it again...
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  My Jeep Renegade went into limp mode - can I reject the car? 7 Feb 2022 (Ask HJ)
  I purchased a 2016 Jeep Renegade from a Jeep dealer four days ago and used my car as part exchange. Today is day four and the car accelerator stopped working...
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  My car has suffered premature alternator failure. The carmaker won't help with the £1100 bill, so what now? 10 Jun 2021 (Ask HJ)
  The alternator on my 2017 Honda Civic has gone after only 33,000 miles, which suggests the parts was not fit for purpose or faulty. The dealer has contacted...
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  Can we reject a car after clutch failure? 10 Sep 2016 (Ask HJ)
  One of my relatives bought a 14 month old Nissan Note three weeks ago from a Ford dealer. The vehicle was a previous fleet car, and had 14,000 mile on...
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  New car has faults - where do I stand? 10 Aug 2016 (Ask HJ)
  I have just bought 2011 Kia Cee'd from a non Kia dealership with a full MOT with no advisories. I bought the car 2 weeks ago. I contacted the garage for...
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  What consumer rights does a buyer have when purchasing a classic car from a dealer? 22 Feb 2018 (Ask HJ)
  What consumer rights does a buyer have when purchasing an older, or classic, vehicle from a dealer? For example, if the advertisement states that the car...
• Consumer Legal Right for Misprice? 19 Oct 2004 (Forum)
  . What rights do I have with regards to claiming back my deposit (should not be a problem I hope) or pursuing the lower price?Many thanks.
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  A used car we bought has some worrying MoT advisories - were we misled by not being informed of these? 27 Aug 2018 (Ask HJ)
  We just purchased a 2014 Nissan Qashqai. I stupidly did not ask about the recent MoT history before we purchased it. It passed in July 2018, but does...