What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

My Jeep Renegade went into limp mode - can I reject the car?

I purchased a 2016 Jeep Renegade from a Jeep dealer four days ago and used my car as part exchange. Today is day four and the car accelerator stopped working making me drive in limp mode. Obviously I'm not happy after only four days - can I get a full refund? There were no fault codes on the car that came up when it happened so I can't prove this fault occurred.

Asked on 7 February 2022 by B Hubbard

Answered by Dan Powell
You will not be able to reject the car if it is not showing any symptoms of a fault. That said, following your limp home mode experience, I would expect the dealership to inspect the car in its workshop and perform a diagnostics check.

This should pinpoint the fault, giving you the right to reject the car within the first 30 days of ownership, as per the 2015 Consumer Rights Act: www.honestjohn.co.uk/how-to-reject-a-car-your-cons.../
Similar questions
I bought a new Jeep Renegade via Carwow. Firstly, it was driven to my home, from the dealer, which I have since noted is some 240 miles away. This was never discussed. Bad enough but it the actual mileage...
I purchased a BMW X3 2019 model in Jan 2023 and it has developed issues with its brake discs. I have given the dealer four opportunities to repair but they have not been able to. I have now rejected...
I took delivery of a new MG EV4 Long Range Trophy on the 29th of April. They were only able to charge it to about 100 miles due to various problems at the dealership. I drove it for about 22 miles and...
Related models
Small yet impressively spacious SUV. Good quality interior. Refined and quiet even at speed. Usefully large boot and wide opening rear doors.