BMW servicing

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Mon 5 Jul 2004 11:19
BMW servicing - Dogbreath2
A friend of mine has his 325 serviced for the first time. Car had been driving fine.

When he collected the car the handbrake immediately felt funny - as if it had been adjusted. After a week the handbrake packed up altogether. Back to the dealer to get it fixed under warranty.

The garage made some implied criticisms about my friend's driving style. He took offence thinking they thought he had been doing handbrake-turns or something. He asked what the first service covered - "oh just plugs and oil" came the response. My friend then snapped back so why were you mucking about with the handbrake then?

No reply but the dealer looked sheepish.
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