As said, a panic purchase with the exhaust hanging off and they've got you.

In the cold light of day, yes you could have got them to quote for replacement and then spent 20 minutes phoning round the local fast fit joints and see what others would charge for the same job, but you might well find that Toyota themselves would have fitted an OE system for the same price...always check with Toyota for such parts, ie batteries are as well priced as anywhere....yes yours is the Citroen badged version but apart from some body and trim panels are the same vehicle, its also possible Citroen themselves would have been fairly priced for this.

However, don't worry, you no doubt have a new rear silencer and its cost you about £150 all in, you could own a specialised or rare vehicle where the aftermarket do not make an equivalent or its seriously expensive and that bill might have had another zero tacked on the back, so look at it as a lesson learned....oh the most important lesson here is you now know who not to give your business to in the future.

One other thing, if you happen to live in one of the more industrial areas of the country, ie west midlands, there are one or two places dotted about who will build and fit a full stainless steel exhaust system for little more than a fast fit joint would charge for a so so quality mild steel effort, and guarantee it for life.

Edited by gordonbennet on 09/03/2019 at 10:02

ECP always have a discount code offer on - varies between 30 & 50%. Carparts4less are the same outfit but lower headline prices and discount code offers.

Definitely worth taking the Mr Clutch price difference up with head office. Possibly won't get you anywhere, but worth a try. Whatever the outcome, you have learnt a lesson for next time - where possible, get a few quotes.

Well done! good result I would say,

The refund was back in my account yesterday.

Have to admit, I was pretty happy with how quickly the CS side resolved everything.

That sounds as if there has been a bit of try-it-on profiteering. If discovered, don't make any waves, just pay a refund. Customer is so happy he won't take it any further.