Free insurance offer isn't what it seems

Volkswagen has refused to give me their one year free insurance on a new Up, which I am taking delivery of next week. The reason is due to a "knock for knock" accident in a supermarket car park two and...

Which small second car should I buy?

What should I get, a new Panda, a new Volkswagen Up, or newish but second hand Polo? I've just retired and I'm buying a camper van, but I need a second car for local runs, supermarket shopping etc....

Is it normal to have a three month wait for a new Skoda Citigo?

I've changed my mind and am now going for a new Skoda Citigo, 5-door Elegance, Greentech engine. I have a couple of questions: I've been told by the dealer that it'll be a three month wait; is this normal?...

Why isn't a clutch failure on the Up covered under the Volkswagen warranty?

I am seeking some help and guidance on a matter relating to my mother's Volkswagen Up which she purchased brand new from Volkswagen Liverpool in September 2012 and in which she has travelled a mere 1604...

Bulkhead leaking - what's the cause?

Is there any history of leaks from the bulkhead in the Volkswagen Up? Our car is less than a year old, but takes on water and the garage cannot find the cause.

Would you recommend the Volkswagen Up! or the Skoda Citigo?

We have been offered a very similar deal for either a top of the range Skoda Citigo Elegance or a mid range Volkswagen Move Up! Which should we go for? We are going to buy new with a PCP Finance deal.

Volkswagen won't let me transfer my finance agreement to Guernsey

We are moving to Guernsey in a few weeks and plan to take our new Volkswagen Up with us. I phoned Volkswagen’s financial service to inform them, but they have told me I need to pay the loan in full before...

Should we consider the Skoda Fabia for a small commuter car?

I am returning to full time work in September and we are looking for a small, basic second car that I can use for my journey each day. My commute will be only 10 minutes each way along windy, country lanes...

Which safe, cheap-to-insure car for my 18-year-old son?

My 18-year-old son has decided to take up driving lessons and will eventually have a car of his own. What would you recommend as his first car? My issue is obviously insurance costs but more importantly...

Car was mis-sold to my mother

My mother bought a new Volkswagen Up auto, but the gearbox was so terrible and unsuitable for the hilly area my mother lives in that she became terrified to use the car. The dealer agreed to buy back the...