My insurance company botched repair work on my car - can you offer some advice?

I have a Citroen C4 Picasso. It was kerbed and the front section of the nearside sill is badly damaged (metal crushed and torn up as far as to where it meets the inner wing section of frame). My insurance...

I was in a car accident that wasn't my fault - so why won't my insurer give me my excess back?

I had an accident in October, I was not at fault. It has been shambolic from the start. I saw in one of your columns an article about Tort law, which I thought also applied to me. My car was a write off...

When is a flooded car classed as a write off?

When is a flooded car classed as a write off?

Someone hit our car in a car park and didn't leave their details - should I inform my insurer?

This afternoon we parked in a very busy Tesco car park and returned to find a note behind the wiper blade. Someone had seen another car hit ours whilst parking, and had then just driven off. Although they...

I caused damage to a van and my excess is very high - should I cover the repair costs myself?

Today, as I pulled out of a side road onto a main road, I hit a van. The van was indicating left and I assumed he would turn left, but he he carried straight on and I hit him. My insurance excess is £1000....

When my finance is paid off in 36 months, will the cost of my insurance increase?

I'm about to get a new car, which I've paid 50 per cent deposit and will pay 50 per cent on finance. I understand that I will not own the car until finance is paid off in full, but I will be the registered...

What's the best way to get short-term car insurance?

I have inherited a car. My mother's car insurance ran out a couple of weeks ago and, as she is over 90, she's decided not to drive anymore. The car is taxed. I want to sell it so don't want to pay a whole...

Do I have to insure my car even though it's just parked outside my house for the forseeable future?

My vehicle is parked on the road outside my house when not in use. I'm visiting my daughter in Australia soon and expect to be out of the country for approximately five months. I have tax and MoT on the...

My husband and I have almost identical policies - so why is his insurance premium so much higher?

My husband and I both drive the same car, a 2004 Nissan Almera. We both live at the same address and are both 33. My husband has eight years no claims, while I only have three years. No matter how much...

My daughter is visiting from Australia twice this year - what's the best way to insure her on my car?

My 23 year old daughter, with five years No Claims Bonus, is returning home to the UK after 11 months in Australia. I'm looking to insure her car for a minimum of her five to six week stay in January....