What rights do you have when buying a trade car?

My son purchased a car from garage where he works. They classed it as a trade car at trade price. Three days later the gearbox broke and would cost 800 to fix. The car was only £2000. What rights do you...

My year old Hyundai Tucson is suffering from clutch issues - do I have any recourse against Hyundai?

I bought my Hyundai Tucson 1.7 CDRI new in September 2016. It's a 6-speed manual diesel and I'm having major problems with clutch judder after 1500 miles. At first, I thought it was my driving style but...

My van broke a day out of the three-month warranty - does the dealer have to repair it?

My van broke the day after the three-month warranty ran out and the dealer won't fix it. What do I do?

A car hit my car, with a towbar fitted, and broke my fuel tank - why won't my insurer cover the cost of repairs?

I was sitting in my Toyota RAV4, with a towbar fitted, at a set of traffic lights when I was rear ended. I thought there was no real damage, but when I went to fill up with petrol the next day, it was...

The supplying dealer used non-approved parts on my car - how do I ensure this doesn't invalidate my warranty?

I've recently purchased a new car from a main dealer and paid for dealer-fit front and rear parking sensors. A week after purchase, it comes to light that non-manufacturer approved sensors have been fitted...

My new car has a leaky roof - does the dealer have to refund the purchase price?

I bought a brand new car in March this year. When it rained, the water leaked into the car. I sent it to the dealer to fix it, but it's not been successful and it still lets water in. What can I do? Should...

A Ford Fiesta we bought three months ago now needs a new engine - are we due a refund?

My daughter bought a Ford Fiesta three months ago from Peter Vardy. The warranty for the car is with Ford. A month ago, it broke down and my daughter had it taken to a Ford garage. They say it needs a...

Volkswagen's warranty won't cover the paint defect on my Golf - how do I pursue this matter?

I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty team has declined my warranty claim on the basis...

I was involved in a no fault, multi-car crash - why has my insurance premium increased?

I was stationary in traffic a few months ago when I was hit from behind and shunted into the car in front. The person in front said there was only one bump and the person in the car behind me admitted...

My friend's premium increased after he reported a fraudulent claim - how do we proceed?

My friend returned to his car to find a note saying he had damaged another car in supermarket car park. This was not true, there was no incident. He now finds his premium has gone up as he reported an...