Can my daughter claim from the local Highways Dept for a new tyre after hitting a pothole?

My daughter hit a pothole in a local lane. The hole was nearly 6 feet long, 12 inches wide and 6 inches deep. She had to have a new tyre and the tracking realigned at a total cost of £140. I contacted...

Can I change my insurance company every year to obtain the best quote?

Are there any drawbacks in changing your car insurer every year to get the cheapest quote?

Is there anything I can do about this fraudulent claim on my record from 2009?

In June 2009 I parked my wife's Saab convertible between two empty spaces in a shop car park. When I returned, the space on the Saab's driving side had been taken by a large SUV type vehicle. It was parked...

Why is my insurance company settling a minor damage claim 50/50?

In September my wife was involved in an accident in our local supermarket car park. She was waiting to reverse out of a space until a van had passed her. The van cleared her car and she began to reverse....

Why does neither my household or motor insurance cover the theft of my spare car key?

Knowing that replacement car keys are expensive, when we bought our Honda Jazz in 2009 we decided to keep the spare key in our wall safe. Unfortunately in March this year we were burgled and the thieves,...

Can I suggest that your readers warn their insurers immediately of anything suspicious which could be a scam?

My daughter and I run a small business delivering livestock feed in the South East using Land Rovers and trailers. We each cover around 30,000 miles per year. Some months ago my daughter returned to the...

How should I proceed to claim for damage done to my Skoda Octavia after my friend's tree fell on it?

I would be extremely grateful for some advice on how to deal with an insurance claim for our car. Our Skoda Octavia Estate was parked on our friend's drive during a social visit yesterday when a tree fell...

Why is a driver making an accident claim against me 32 months after the (minor) incident?

32 months after a minor accident with no damage to my vehicle and scratched bumper on the other car, the other driver has made a personal injury claim. My insurance company says these cases are difficult...

I've been driving continuously for 56 years without a claim - is this a record?

I note that on April 7 you printed a letter from JMS who reported he'd been driving 55 years and never claimed on insurance or had a claim against him. He'd just renewed a fully comprehensive policy for...

Why is my son's insurance company cutting his no-claims bonus after claiming for hail damage?

My son fell victim to the freak hailstones yesterday that caused much damage to the roof and bonnet of his car. Many of his friends came off even worse with cracked windscreens and light cluster damage....