After an accident, should you call your insurer or the vehicle manufacturer first?

Who should you contact first following an accident, your insurer or the vehicle manufacturer? I constantly receive messages from the manufacturer saying in the event of an accident to contact them first...

If I claim for an accident on one vehicle, do I have declare this to the insurers of my other cars?

I have been driving for over 50 years with no insurance claims. Last year, I was allegedly involved in a minor incident in my motorhome and my insurance company paid out on what I believe was a scam. My...

I did minor damage to a car today and the driver chose not to exchange info - could she claim later on?

I bumped into a car today, but when myself and the other person inspected the damage it was only a tiny little scratch on the front. We both agreed it was fine and drove off. Could they claim against me...

A vehicle I've driven for six years has just been revealed as a write off - what do I do?

I have a Ford Torneo that I bought in 2011. I have owned the vehicle for six years. When I bought the minibus, it had a V5 with two letters attached from the DVLA. The letters said their had been a discrepancy...

Do different insurers have different standards of writing off a vehicle?

Do different insurance companies have different levels for writing off a car?

I'm going to lose my NCD because a man falsely claims I scratched his car - is there anything I can do?

After parking in a shop's car park, in the only slot available, I saw someone on his phone. I ignored him until he came up to me aggressively and accused me of bumping into his car. I told him I had not...

Should I claim via my insurer or an accident management company?

Yesterday, I was rear ended at traffic lights. I have the third party's phone number. He did not know his insurer's name and is asking to settle without reference to insurers. The damage to my 2000 Mercedes-Benz...

A driver knocked my daughter off her bike, but won't pay for the week of work she's missing - what should I do?

My daughter, a bicycle courier, was knocked off her bike while working. The driver who ran into her admitted liability, but doesn't want to go through his insurance. He has offered to give her the equivalent...

I'm getting an injection in my hip soon - will I technically be insured to drive afterwards?

I need to have a Cortisone injection in my hip under general anaesthetic at a private hospital soon. I plan to drive there for 7am and leave my car at the private hospital overnight and collect it the...

A pothole damaged my car's alloy - if I claim from the council, will my insurance premium be affected?

I hit pothole and wrote off an alloy wheel. A number of other cars were similarly damaged in the 30 minutes I was there and the police attended the scene. My car is a 1999 Toyota Avensis Estate in good...