My grandson's new Vauxhall Corsa is faulty - what are his rights?

Two weeks ago, my grandson bought a 2015 Vauxhall Corsa 1.2 for just over £6000 from a main Vauxhall dealer. It came with a one year warranty and the car is on credit taken out with them. Last week, he...

A drunk driver wrote off my parked car but hasn't reported to his insurer - how do I claim for my losses?

My parked car was crashed into by a drink driver at night, I was at home sleeping. The police arrested him for drink driving and criminal damage and arranged the recovery. My insurance (Tesco) is third...

I keep receiving cold calls after a car accident - can I report these companies for hassling us?

Last November, my wife was involved in an accident when a third party drove into the nearside of her MINI. My wife was driving and I was in the front passenger seat. There was significant damage to the...

Should I have to pay a diagnostic fee on a car I've only had for a week?

I bought a Toyota Auris from a main Toyota dealer a week ago. The car is a 16 plate, with only seven miles on the clock when I bought it. The car was a Toyota fleet car, so was unused for over a year....

A car I ordered a year ago has now increased in price due to the tax increase - should the dealer cover this cost?

I ordered my Ford Mustang GT last year and was told that it would take 12 months to be delivered. As you know, the tax band rates have gone up and I believe that the dealer is passing the additional cost...

My partner's car was hit by a HGV two years ago - why is our claim taking so long to process?

My partner had an accident with a German registered HGV in October 2015. My insurers, AXA, were given written statements and photographs at the time denying liability and empathised that the collision...

My premium increased after a no fault claim - should the at fault insurer cover this cost?

Last December, my son's neighbour reversed into my car, which was parked across the road from him. My car was repaired by the neighbour's insurer after he admitted full responsibility, and I approached...

I bought a car that I was unaware had previously been rejected as faulty - and it's now faulty again. What do I do?

I recently purchased a 2008 Lexus IS 250 from a dealer. It has a fault that has been diagnosed as faulty VVTI controllers (cam gears). The dealer is rejecting my claim that the car was faulty when he sold...

I sold a car two years ago with all the correct paperwork - why am I now being bothered by collection agents about it?

I've recently been battling the DVLA and collection agent about a car I sold in 2015. When sold, I filled out the V5C, had the buyer fill out their part and sign a receipt of sale. It was all addressed...

Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days?

Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down through the lower gears. At first, the dealer agreed...