Petrol was removed from my car while at a garage - what can I do?

I recently had an accident and my car went to a garage for repairs. I made sure a asked for a copy of the document that showed my car with no other damage and with 3/4 of a tank of petrol. When I collected...

I want my cracked windscreen repaired by a local fitter - why won't my insurer allow this?

My car suffered a cracked windscreen. I would prefer to have the replacement screen installed by a local fitter that I've known for years, but I'm finding this impossible. LV continually direct me to their...

Do I have a right to keep my Cat N car?

My car was hit on the road outside recently. The driver got out and ran off, but he was insured so the police have taken his car until he reappears. The insurance assessor said the repair quote is £3800,...

Is alloy wheel insurance worth paying for?

I'm getting an Audi TT soon. Is alloy wheel insurance worth £350 over three years?

My car was stolen using a car key stolen from my house - why was this settled as an at fault claim?

We were burgled at Christmas and our car was stolen using my wife's car key. This has now been settled, but it's been registered as an at fault claim. How is the theft of a locked, alarmed and secured...

My insurance was cancelled because my black box wrongly recorded me speeding - what should I do?

I had a black box on my old car, but I recently went and got a newer car on finance. I used my old car as part of the deposit and told my insurance company. They told me to remove the black box, wrap it...

Will my insurance go down if I garage my car overnight?

There are 35 houses in my neighbourhood with garages. I'm the only one that garages my car overnight. I read somewhere that by keeping you car in a locked garage the insurance premium would be reduced....

Should I change my insurer or stick with my current policy provider at renewal time?

My multi-car insurance policy is coming up for renewal with Aviva, who I have been with for years. My renewal is £447, so I went online and found LV's multi-car policy is £346 for virtually the same cover....

What's the best way for an Australian to get UK car insurance?

My daughter's partner has moved here from Australia and initially could only obtain car insurance on a monthly basis. The insurance company has now terminated his cover after six months. He has handed...

My car was written off a month before my new car arrives - should I buy a cheap runabout for this time?

I was recently involved in a no fault accident when my neighbour reversed into my car. I'm currently awaiting an engineer's report, but the most likely outcome is my car will be written off due to its...